GovPass Senior Delivery Manager (Operations)
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £54,285 to £60,585 per year |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Manchester |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 410710/5 |
Summary
We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do.
To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
The GovPass Programme within the GPA is modernising Access Control Systems across HMG. Delivering a new UK government standard for card encryption improving building security and enabling greater interoperability through its innovative technology.
GovPass is operating across the UK in HMG Estate and in some of the most iconic buildings and departments, with an aim to expand this further over the coming years.
The GovPass Senior Delivery Manager(Operations) is a critical role in the operation of the GovPass Programme across the HMG Estate. As the Senior Delivery Manager you will be responsible for the overall GovPass service operation, providing leadership and direction across the operations team and oversight of the technical services. You will also be responsible for planning and onboarding of new sites in concert with the site delivery. You will be a catalysing force in the daily operation of the GovPass Service across HMG. The Senior Delivery Manager also forms part of the GovPass leadership team which is responsible for setting the wider GovPass strategy.
You will have:
- Strong leadership skills and stakeholder skills
- Outstanding prioritisation and negotiation skills and the ability to catalyse stakeholder groups to support plans
- An exceptional ability to build and maintain delivery momentum including identifying issues with workflow and team dynamics
- An eye for simplification and standardisation across a complex service
The person will be responsible for managing a team of security, planning and service professionals.
Key Responsibilities
- Process development and management| ability to identify, challenge and refine complex processes to ensure simple, impactful solutions are defined and implemented.
- Planning | lead a continual planning process in a complex environment with diverse stakeholders. Actively manage dependencies across services/other government departments and coordinate delivery.
- Career management and development|responsible for the continuous professional development of the team and individual career management including annual reporting.
- Financial and commercial management | negotiate, influence or set budgets / business cases. Responsibility for complex supplier management and ensuring value for money..
Member of the GovPass Leadership Team| support the development of the wider GovPass strategy across HMG and the GovPass operational expert. Shaping the investment and defining the GovPass Service.
Proud member of the Disability Confident employer scheme