PCN Appeals Team Administrator
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £13.47 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 16 July 2025 |
| Location: | Bristol, BS1 6AG |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Bristol 5270605 |
Summary
What's involved with this role:
JOB TITLE: PCN Appeals Team Administrator
REF: Bristol 5270605
Pay rate: £13.47 per hour PAYE
Working Arrangement: Hybrid working is part of the working week - days to be agreed with manager when starting.
The role:
On behalf of a local council, we are seeking a temporary PCN Appeals Team Administrator, to support the development and delivery of services within the Management of Place division by providing technical and customer service assistance to the team manager on various projects in front line activities.
Key Responsibilities:
Providing advice within the Customer Service Centre on enquiries relating to Penalty Charge Notice appeals
Responsible for Data entry onto spreadsheets and databases
Responding to appeals against Penalty Charge Notices
Responding to general enquiries via email
General office and admin duties including opening and logging post
Liaising with other internal departments in relation to more technical appeals
Occasional site visits in order to undertake checks/collate evidence
What the client is looking for:
Customer Service experience with ability to converse both verbally and in writing
Previous experience of working within a local authority Parking Services team
Hold GCSE’s in English and Maths at grade A-C/4-9 or NVQ level 2, or equivalent qualification and/or relevant work experience
Experience of completing administrative procedures in a business environment
Experience in a transport orientated or technical discipline - desirable
Experience of undertaking research and presenting information in a variety of formats e.g. diagrams, maps and graphs etc.
Awareness of legislation relevant to the post
Have a working knowledge of Microsoft Office applications or equivalent including the following: Outlook, Word, Excel, Internet Explorer, and have a willingness to learn new applications and technology as appropriate.
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Bristol 5270605
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.