Junior Telecoms Infrastructure Engineer | Guy's and St Thomas' NHS Foundation Trust

Posting date:	16 June 2025
Salary:	Not specified
Additional salary information:	£31,944 - £34,937 per annum inc HCA
Hours:	Full time
Closing date:	16 July 2025
Location:	London, SE1 7EH
Company:	Guys and St Thomas NHS Foundation Trust
Job type:	Permanent
Job reference:	7256369/196-AC885

Summary

We’re looking for a motivated Junior Telecoms Infrastructure Engineer to join our team and grow their career in a hands-on technical role.

Training will be given to the right candidate to help them understand our estate and uphold our high standards.


• Escort and supervise 3rd parties in sensitive technical spaces, ensuring compliance and safety
• Patch and maintain network points to ensure reliable connectivity
• Install and configure IP and analogue phones
• Install, configure, and monitor uninterruptible power supplies (UPS), power distribution units (PDU), and environmental sensors
• Manage stock control of equipment and materials
• Respond to issues in a timely manner to ensure continuity of service
• Audit, assess, and improve the standards in our data centres and technical spaces

Working as part of a small team overseeing data centres and critical IT technical spaces across our estate, you'll learn the IT fundamentals required to support one of the biggest NHS trusts in the country.

Sometimes working as a team, sometimes working alone, every day is different. Protecting service uptime to help our staff treat patients quicker, this job is a critical part of our service.

There are over 180+ ‘technical spaces’ which comprise mostly Comms Rooms, but also include some Data Centre spaces. The Telecoms Infrastructure Junior engineer will assist with the maintenance of these spaces and escorting of 3rd parties into the spaces
The Telecoms Infrastructure Junior engineer will assist with the day to day maintenance of all aspects of the technical spaces including all aspects of corrective, planned and preventative maintenance of all Technical Space Infrastructure and Environmental equipment as required by the GSTFT IT Department.
This post will support services for telephone systems and data cabling throughout the Trust. This will involve assisting solving problems, assessing situations, applying solutions and assisting with the continual improvement of Telecoms Infrastructure services 24 hours a day,
7 days a week, 365 days a year to over 30,000 people across multiple Trust sites.
The role focuses primarily on assisting in ensuring that all Technical Spaces are of a high standard, adhering to Industry Standards and best practices as defined by the Technology and Technical Space Managers. Standards to include BS / EN (British Standards / European
National standards), ISO/IEC (International Organisation for Standardisation / International Electro-technical Commission) and TIA (Telecommunications Industry Association.
In addition, this team is responsible for the management of Goods In & Inventory management for the Technical spaces and Data centres

Technical duties

Follow and provide advice and guidance to the Technical team, 3rd party engineers, and IT Project managers on:
- Location specific network infrastructure (copper, fibre, switches routers)
- Building regulations & consternates within public sector / NHS
- Follow safe working practices within the Communications rooms and data centres
Assist with the management of the assigned areas of the estate:
- Maintaining all Communications Rooms and Data Centres to documented standards
- Maintaining a safe working environment for all Technical Spaces
Escort and supervise 3rd party engineers on site :
- Ensuring adherence to IT Standards.
- Ensuring standards and documentation are consistently and continuously maintained
- Escalating any non compliance concerns
Assist the Technical team in ensuring Communications rooms and Data centres are kept secure
Work independently to assess risks / issues where appropriate and also know when to escalate to other senior members to resolve / manage
Responsible for the monitoring and evaluation of power, cooling, earthing and bonding including UPS (uninterruptable power supply and generators)
Work independently to react and to resolve issues with minimum service interruption and work within ITIL processes to feedback the resolution to stakeholders within agreed SLAs
Able to work independently on small projects and manage own workload to ensure task completion in a timely fashion
Assist with all corrective, preventative and planned maintenance for Technical Spaces and associated equipment such as:
- UPS devices
- Climate and Environmental monitoring systems
- Power distribution units
- Swipe card access systems
- Key access systems
Assist the Telecoms team in independently:
- Tracing and installation and fault finding of network patching (Cat5e- Cat6a and Single mode and Multimode fibre in complex high priority installations) while minimising the risk of any service interruptions
- Installation of telephony equipment (IP phones, analogue phones, call centre
phones, fax machines, alarm lines)
Administrative duties
To assist the Technical Space Manager in the management of capacity / space planning for the Communications Rooms and Data Centres in their assigned area
For the assigned areas of the estate be responsible for:
- Maintaining the Technical Space Service Catalogue
- Assisting with maintaining an effective Risk Management for the Technical Spaces Asset Base
- Implementation of change and service transition for the Technical Spaces Service Catalogue
- Checking and maintaining access to all Technical Spaces
- Updating documentation of all work procedures for Technical spaces

Adhere to agreed SLA’s where defined and update the Trust’s Service Desk Call Logging System regularly
Assist the Technical Space team in the management of inventory storage & security in the assigned area of the GSTFT estate
Maintain, update and continually improve the trust wide Technical Space documentation set
Maintain a safe working environment for all Technical Spaces
Ensure all work adheres to established standards
Auditing and documentation of cw1308 jumper fields and network patching to a high level
Provide reports to the Technical space manager on capacity/ stores/ patching


This advert closes on Monday 23 Jun 2025