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Paralegal

Job details
Posting date: 16 June 2025
Salary: £24,500 to £26,303 per year
Hours: Full time
Closing date: 16 July 2025
Location: Derbyshire, East Midlands
Remote working: Hybrid - work remotely up to 2 days per week
Company: Citizens Advice Mid Mercia
Job type: Permanent
Job reference:

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Summary

Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are looking for a full-time Paralegal to join our Legal Aid Team on a permanent basis to assist with the delivery of advice and support through specialist legal advice and casework.

apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

We are looking for someone who:
• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail
• Can complete tasks to the highest quality
• Can monitor and maintain own standards ensuring work is accurate

Full training and support will be given to the successful candidate to enable them to carry out their role

Responsibilities / Key Tasks:
• Assisting with the development and delivery of the “Housing Loss Prevention Advice Service” by assisting and acting on behalf of clients for housing, debt and welfare benefit matters relating to a risk of possession to the home.
• Assist with the face to face Legal Aid contract and Telephone Advice Service contracts where required
• To offer telephone, face-to-face and email advice
• To assist the Legal Services Manager, and other members of the team as required
• To attend Court duty and represent clients in court when required, at Derby and Stafford
• To record advice and maintain cases to a high standard on the case management system

What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
• Potential additional permanent contracted hours, where the organisational need exists

We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.

The essentials
• Salary: £24,500 to £26,303 per annum depending on experience
• Hours: 37.5 hrs/wk (full-time)
• Location: South Derbyshire, Derby City and Tamworth (with some remote working)
• Contract: permanent

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies

To apply - applications only via our website (https://www.citizensadvicemidmercia.org.uk/vacancies)

apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.

We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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