Administrative Assistant | Northern Care Alliance NHS Foundation Trust

Posting date:	16 June 2025
Salary:	Not specified
Additional salary information:	£24,625 - £25,674 per annum
Hours:	Full time
Closing date:	16 July 2025
Location:	Oldham, OL1 1NL
Company:	Salford Royal NHS Foundation Trust
Job type:	Permanent
Job reference:	7280943/236-OCO-AC147-25

Summary

We are looking for a motivated and professional individual, who will coordinate the work of the administration team and work as part of that team, providing a high level of administrative support to the clinical and secretarial team.

You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development.

You will be an integral member of the team, working in a rewarding environment. This key role will involve coordinating of emails and incoming calls to the service and will assist in the day-to-day administration workload.
• Line management and support for administrative staff within the service.
• To communicate professionally and effectively with internal and external contacts.
• Work as part of a team, relating to and interacting effectively with colleagues.
• Collect, collate, input and extract data into/from NHS systems.
• Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
• Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
• To provide professional, comprehensive and confidential administrative support to the team. This includes word processing and audio typing (where appropriate) which may include letters, minutes, memos, notes, email communication and presentations in line with Trust corporate guidelines.
• To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA.
• To follow Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed are observed at all times.
• To deal with sensitive telephone calls andrespond to queries relating to routine matters and passing on more complex queries to the appropriate member of staff.
• To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
• To coordinate and support administrative staff within the service.
• To communicate professionally and effectively with internal and external contacts using a variety of methods.
• Collect, collate, input and extract data into/from NHS systems as directed by Team Leaders/Assistant Director (National Care Records Service /Clinical Systems, Electronic Staffing Records, Team activity, referral/discharge stats).
• Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
• Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
• Responsible for assisting with the booking of team training and responsible for maintaining local training records.
• Word processing, which may include letters, minutes, memos, notes, email communication and presentations.
• Work as part of a team, relating to and interacting effectively with colleagues.
• To collect and distribute the post within the team, where necessary.
• To take minutes of meetings, type and distribute to all members of staff and to follow up actions as required.
• Audio-typing where appropriate.
• Use personal planning and organisational skills to work with minimal supervision within the set parameters to be confident to manage and prioritise time effectively and efficiently.
• To provide professional, comprehensive and confidential administrative support to the team. This includes typing of correspondence, reports and policies from handwritten, dictated, paper, or electronic information in line with Trust corporate guidelines.
• Develop a variety of analytical reports from raw data and a range of sources which may require researching information through various sources in order to present information as meaningful, reports, graphical charts, excel spread sheet or power point presentations.
• To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA.
• To deal with sensitive telephone calls which at times, may relate to complaints from patients and to respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
• To order and monitor stock and non-stock items for the department.
• To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues.
• Collect, collate, input and extract data into/from NHS systems, as directed by Assistant Director/ Team Leader from Electronic Patient Record (e.g. SystmOne), E-Roster).
• Following Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed at all times
• To work as part of a team, relate and interact effectively with colleagues.


This advert closes on Monday 23 Jun 2025

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