Retail Team Member
| Posting date: | 16 June 2025 |
|---|---|
| Salary: | £27,203 per year |
| Hours: | Full time |
| Closing date: | 29 June 2025 |
| Location: | Morden Hall Park, Morden Hall Road, London, SM4 5JD |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Contract |
| Job reference: | IRC164851 |
Summary
We’re looking for a Retail Team Member to welcome visitors to the National Trust Garden Centre at Morden Hall Park, to answer their questions and help them make the most of their day.
Salary: £27,202.50. The advertised salary is inclusive of the Outer London Weighting allowance of £3,315 per annum (prorated if you're part-time)
Contract/duration: Fixed Term until 31 October 2025.
Hours/working pattern: This is a full-time role, working 37.5hrs per week, including alternate weekend working. Typically, you'll be working from 9am - 5:15pm per day.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Interviews will be held w/c 30th June 2025 at Morden Hall Park
What it's like to work here
If you’re great with people and have a talent for making the most of our retail potential, we’re looking for a Retail Team Member in the National Trust Garden Centre at Morden. This role is well suited to someone that loves plants and has a keen interest in gardening.
In this role you can help everyone to have an enjoyable and memorable day.
To find out more about what it’s like to work within “Retail” at the National Trust,
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
This role is predominantly based outdoors, so you'll be working outside in all weathers, and it may be physically demanding & includes alternate weekend working.
You'll help monitor and maintain stock and assist the outdoor team with supporting our visitors and merchandising plants and outdoor retail products. You’ll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust’s vital conservation work.
Reporting to the Plant Department Manager, you'll be working with colleagues and volunteers in the outdoor department and working alongside colleagues in other departments to give the best possible service to everyone who visits.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Salary: £27,202.50. The advertised salary is inclusive of the Outer London Weighting allowance of £3,315 per annum (prorated if you're part-time)
Contract/duration: Fixed Term until 31 October 2025.
Hours/working pattern: This is a full-time role, working 37.5hrs per week, including alternate weekend working. Typically, you'll be working from 9am - 5:15pm per day.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Interviews will be held w/c 30th June 2025 at Morden Hall Park
What it's like to work here
If you’re great with people and have a talent for making the most of our retail potential, we’re looking for a Retail Team Member in the National Trust Garden Centre at Morden. This role is well suited to someone that loves plants and has a keen interest in gardening.
In this role you can help everyone to have an enjoyable and memorable day.
To find out more about what it’s like to work within “Retail” at the National Trust,
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
This role is predominantly based outdoors, so you'll be working outside in all weathers, and it may be physically demanding & includes alternate weekend working.
You'll help monitor and maintain stock and assist the outdoor team with supporting our visitors and merchandising plants and outdoor retail products. You’ll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust’s vital conservation work.
Reporting to the Plant Department Manager, you'll be working with colleagues and volunteers in the outdoor department and working alongside colleagues in other departments to give the best possible service to everyone who visits.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you’re:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places