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Retail Team Member / Aelod Tîm Manwerthu

Job details
Posting date: 16 June 2025
Salary: £12.25 per hour
Hours: Part time
Closing date: 29 June 2025
Location: Penrhyn Castle, Bangor, LL57 4HN
Remote working: On-site only
Company: National Trust
Job type: Contract
Job reference: IRC164615

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Summary

We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Penrhyn castle, to answer their questions and help them make the most of their day.

Salary: £12.25ph

Duration: Fixed term contract ending November 3rd 2025

Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.

Flexible working hours to include weekends & bank holidays

Interview date: Tuesday 8th July

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.



Rydym yn dymuno penodi Aelod o’r Tîm Manwerthu i groesawu ymwelwyr i siop yr Ymddiriedolaeth Genedlaethol yng Castell Penrhyn, i ateb eu cwestiynau a’u helpu i wneud y mwyaf o’u diwrnod.

Cyflog: £12.25 y awr

Hyd: Cytundeb Cyfnod Penodol 3 Tachwedd 2025

Oriau: Mae hon yn swydd a delir fesul awr am gyfnod penodol. Pryd bynnag sy’n bosibl, rydym yn ceisio cynnig patrwm gwaith cyson, ond rydym yn chwilio am hyblygrwydd oherwydd efallai y bydd angen i ni addasu’r patrwm hwn o bryd i’w gilydd i gyd-fynd ag anghenion y busnes. Byddem yn rhoi cymaint o rybudd â phosib o hyn i chi. Bydd y swydd yn cynnwys gweithio ar benwythnosau a Gwyliau Banc, ond nid oes gofyn gweithio gyda'r nos na shifftiau hollt.

Bydd oriau hyblyg. Bydd penwythnosau a gwyliau cyhoeddus yn chwarae rhan fawr o'r rôl hon.

Dyddiad cyfweld: Dydd Mawrth 8 Gorffennaf

Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.

What it's like to work here
To find out more about what it’s like to work within “Retail” at the National Trust,



I gael gwybod mwy am sut beth yw gweithio o fewn "Adwerthu" yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.

What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.

You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.



Fel aelod o'r tîm manwerthu, byddwch yn cynnig cymorth a chyngor i ymwelwyr gyda’u siopa. Bydd gennych safonau uchel wrth arddangos nwyddau yn y siop a byddwch yn darparu gwasanaeth rhagorol i’r holl gwsmeriaid hefyd.

Byddwch hefyd yn gallu sgwrsio â nhw ynghylch sut y bydd y nwyddau a brynir ganddynt yn helpu i ariannu gwaith yr Ymddiriedolaeth Genedlaethol. Gall dyletswyddau eraill gynnwys trefnu, derbyn a dadbacio danfoniadau, creu arddangosfeydd siop a gweithio gydag eraill yn y tîm i gadw’r siop yn lân ac yn drefnus.

Who we're looking for
We’d love to hear from you if you’re: 

focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills.

Byddem wrth ein bodd yn clywed gennych os ydych chi'n:
Canolbwyntio ar y cwsmer gydag agwedd gadarnhaol
Chwaraewr tîm, ond gall hefyd weithio ar eich pen eich hun
Yn drefnus ac yn addasadwy
Yn barod i ddysgu sgiliau newydd
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme

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