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Customer Care Agent

Job details
Posting date: 14 June 2025
Salary: £12.92 per hour
Hours: Full time
Closing date: 20 June 2025
Location: CM241QW
Company: The Best Connection Group Limited
Job type: Temporary
Job reference: CF449837

Summary

FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT

**CUSTOMER CARE AGENT REQUIRED**

We are currently recruiting for Customer Care Agent to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided!

Pay: £12.92 per hour
Hours: 04:00 - 14:30 or 14:00 - 00:30 (2 x different shifts available)
Shift Rotation: 4 on 4 off
Location: Stansted Airport (CM24 1QW)
Duration: Ongoing, Temp to Perm Opportunities

Additional Benefits of the Role: Bus and Train services available for all shift start and end times Discounted Airport Parking Free Uniform and Training Discounts at Various Airport Retail Outlets Employee Benefits Schemes Financial and Mental Health Support The Role of a Customer Service Advisor: Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers' journey Greet passengers always asking what help is required Explaining the process to the passenger Preparing the passenger for check in and security, assisting with check in and security processes Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you. Helping passengers with their luggage. Customer Service Advisor Requirements: 5 years' worth of references (Our dedicated team will obtain them for you!) Be willing to apply for a DBS Check (Paid for by us!) Ability to complete a GSAT (Paid for by us!) Excellent customer service skills A polite and professional approach A passion for helping others Strong written and spoken communication skills Benefits of working for The Best Connection: On-going Assignments Holiday Entitlement Excellent Pay rates Overtime Online Payslips Pension Provision If you are interested in the above CUSTOMER CARE AGENT position, please click apply or contact The Chelmsford Office on the below number. CFCSA1

Benefits & Requirements:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided
- Weekend Work


All vacancies are available and correct at the time of posting. Some details may be subject to change.