12654 - Student Support & Experience Administrator
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £29,179 to £33,482 per year |
| Hours: | Full time |
| Closing date: | 27 June 2025 |
| Location: | Edinburgh, Scotland |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | University of Edinburgh |
| Job type: | Permanent |
| Job reference: | 12654 |
Summary
Grade UE05: £29,179 - £33,482 per annum
College of Arts, Humanities & Social Sciences / School of Literatures, Languages & Cultures / Student & Academic Services
Full-time: 35 hours per week
Open-ended (permanent)
We are looking for a Student Support & Experience Administrator (SSEA) in the School of Literatures, Languages & Cultures.
The Opportunity:
As a member of the School of Literatures, Languages and Cultures’ (LLC) Student Support Team, the Student Support & Experience Administrator (SSEA) will play a major role in providing support for Undergraduate and Taught Postgraduate students. This support will normally be administrative in nature but the postholder will be expected to provide pastoral support to students as and when required. The SSEA will work with Student Advisers, academic staff and the wider Student and Academic Services Team to provide robust support to students during their time here at the University of Edinburgh.
We welcome applications for this post from all qualified candidates and particularly welcome applications from members of minority ethnic groups, who are currently under-represented in the School of Literatures, Languages and Cultures.
We are open to considering flexible working patterns. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.
Informal inquiries may be directed to LLC.Recruitment@ed.ac.uk.
Your skills and attributes for success:
Relevant administrative experience in a busy environment, ideally in Higher Education.
Strong Interpersonal skills – active listening, excellent written and verbal communication.
Proficient in MS Office applications such as Excel, Word, Outlook Mail.
Flexible, approachable and helpful with a strong customer service ethic.
Display initiative and judgement to resolve matters.
Handle sensitive and personal information with tact and confidentiality.
College of Arts, Humanities & Social Sciences / School of Literatures, Languages & Cultures / Student & Academic Services
Full-time: 35 hours per week
Open-ended (permanent)
We are looking for a Student Support & Experience Administrator (SSEA) in the School of Literatures, Languages & Cultures.
The Opportunity:
As a member of the School of Literatures, Languages and Cultures’ (LLC) Student Support Team, the Student Support & Experience Administrator (SSEA) will play a major role in providing support for Undergraduate and Taught Postgraduate students. This support will normally be administrative in nature but the postholder will be expected to provide pastoral support to students as and when required. The SSEA will work with Student Advisers, academic staff and the wider Student and Academic Services Team to provide robust support to students during their time here at the University of Edinburgh.
We welcome applications for this post from all qualified candidates and particularly welcome applications from members of minority ethnic groups, who are currently under-represented in the School of Literatures, Languages and Cultures.
We are open to considering flexible working patterns. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.
Informal inquiries may be directed to LLC.Recruitment@ed.ac.uk.
Your skills and attributes for success:
Relevant administrative experience in a busy environment, ideally in Higher Education.
Strong Interpersonal skills – active listening, excellent written and verbal communication.
Proficient in MS Office applications such as Excel, Word, Outlook Mail.
Flexible, approachable and helpful with a strong customer service ethic.
Display initiative and judgement to resolve matters.
Handle sensitive and personal information with tact and confidentiality.