Operations Manager
| Dyddiad hysbysebu: | 13 Mehefin 2025 |
|---|---|
| Cyflog: | £28,000 i £30,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Gorffennaf 2025 |
| Lleoliad: | Gateshead, NE8 3BA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Get Staffed Online Recruitment Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ENH-6219 |
Crynodeb
Operations/General Manager
£28,000-£30,000 + performance-based bonus
Hybrid (North East) | Full-time (40 hrs/week over 5 days)
Flexible hours - 8am - 7pm 40hr per week. With the option of working 5 days over 6 (eg. work a Saturday instead of a Wednesday on week) Training & development | Holidays + perks
Our clients are not just another serviced accommodation company - they're a fast-growing, people-first business that truly values their team as much as their guests. They're building something special in the North East: flexible, high-quality stays for contractors, families, and re-locators - all delivered with heart, hustle, and local know-how.
Now, they're looking for an Operations/General Manager to join their mission and help shape their next chapter of growth.
Your Role
As their Operations Manager, you'll take the reins on the day-to-day running of the serviced accommodation business. This is a hands-on, people-focused role with a strategic edge - perfect for someone who thrives in a dynamic environment and loves to make things work smarter.
You'll be responsible for:
- Overseeing operations across multiple properties - from guest experience to housekeeping to maintenance.
- Managing staff and contractors, ensuring everyone is aligned, supported, and delivering high standards.
- Driving efficiency through smart systems, processes, and tools.
- Maximising occupancy through savvy calendar management, direct bookings, and client relationships.
- Supporting growth, improving revenue, and contributing to wider business strategy.
- Being the go-to problem-solver, whether that's guest issues, system hiccups, or unexpected challenges.
Who You Are
You've got a natural knack for getting things done, keeping people motivated, and spotting opportunities to improve.
Our client is looking for someone with:
- Previous experience in a managerial or operations role, ideally within hospitality, property, or serviced accommodation.
- Customer-first mindset with a strong background in service.
- Strong organisation and planning skills - you love a to-do list and know how to prioritise.
- Confidence with budgets and financial planning.
- Strategic thinking and sound decision-making skills.
- SEO or marketing know-how (a bonus!) to help support direct bookings.
- Resilience - you stay calm under pressure and take challenges in your stride.
- Tech-savviness - comfortable with operational software, booking platforms, and communication tools.
- Full Drivers Licence with your own vehicle
Why Join Them?
- People-first culture - We value you as much as our guests.
- Real growth opportunities - We're expanding fast and you'll grow with us.
- Flexible hybrid working - Work from home and our local office (3-4 days a week).
- Purpose-driven impact - Help people in transition find comfort, safety, and care.
- Perks - Performance bonus, holidays, training, and a team that's got your back.
If you're ready to take the lead in a business that's personal, ambitious, and anything but ordinary - our client would love to hear from you.
Apply now and grow.