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Bank Deputy Director ICT - Operations

Job details
Posting date: 13 June 2025
Salary: £49.56 to £74.34 per hour
Additional salary information: £49.56 - £74.34 an hour
Hours: Full time
Closing date: 18 June 2025
Location: Denmark Hill, SE5 9RS
Company: NHS Jobs
Job type: Contract
Job reference: C9213-25-0653

Summary

1. Targets and Performance 1.1 To be responsible for the day to day operations of ICT across the trust 1.2 To manage the ICT, Systems and Customer service teams and their delivery KPIs and SLAs 1.3 Ensure that information systems support the strategic direction of the Trust and the local health economy and that these systems are modern, integrated and cost effective 1.4 Work with the Director of ICT, and other Senior IT Managers and senior members of the Trust to ensure that the Trust delivers against its ICT Strategy and the National Programme for IT Strategy (and other national IM&T targets as announced.) 1.5 Work closely with colleagues in the health sector, importantly with Kings Healthcare Partners, the local community and University Hospital Lewisham to ensure that resources and benefits are maximised. 1.6 Oversee the maintenance and implementation of maintenance of the IT Strategy with particular emphasis on ensuring that benefits of new (and existing systems) are clearly identified, owned and realised by staff within the Trust. 1.7 Manage the ICT, systems and customer service desk teams 1.8 Ensure that the activities of the ICT, systems and customer service desk teams are properly coordinated and that resources are adequately identified and managed. 1.9 Manage the ICT operations budget and work with other IT senior managers to ensure that the ICT department meets its financial and business planning responsibilities. 1.10 Promote and improve the high quality service that the ICT department aims to deliver Have significant input into the Trusts ICT strategic direction, especially in the areas of interoperability and ICT system solutions. 1.11 Advise and recommend tactical solutions to meet the Trusts strategic ICT direction 1.12 Liaise with Chief Clinical Information officer to design and implement systems which promote effective and safe patient care. Establish meaningful working relationships at all levels with Trust staff. 1.13 Manage relationships with Trusts IT suppliers and contractors, and ensure that IT application/solution contracts represent value for money when compared to the prevailing market rates. 1.14 Work with other senior IT staff to ensure the development of the IT department and the services it offers 1.15 Deputise for the ICT Director at internal and external meetings/events when the ICT Director is unavailable 1.16 Provide an escalation path to deal with ICT issues, fitting at the level of escalation before the ICT Director. 1.17 Ensure that the Trust is meeting its obligations with regard to Data Protection and Information security. Please see the attached Job Description for the full details of this post