Credit and Collections Manager
| Posting date: | 13 June 2025 |
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| Salary: | £35,000 to £40,000 per year |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | NG31 9QS |
| Remote working: | On-site only |
| Company: | Ambitions Personnel |
| Job type: | Permanent |
| Job reference: | LCCTMGT-15500 |
Summary
We’re looking for an experienced Collections Manager to be based in the UK (hybrid between Grantham office and home) leading a remote team managing client arrears.
This role focuses on driving performance, improving processes, and supporting a team that works directly with customers in arrears. You’ll be the key contact for coaching, performance management, and day-to-day team leadership.
You’ll also play a key part in shaping strategy, improving team performance, and guiding collections with an empathetic, customer-first approach.
What You’ll Do:-
Manage and support a remote collections team.
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Oversee customer contact strategies for accounts in arrears.
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Monitor performance, coach team members, and lead process improvements.
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Collaborate with UK teams to ensure compliance and consistency.
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Be the go-to person for performance, development, and process improvements.
What We’re Looking For:-
Strong background in collections, credit control, or debt recovery.
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Experience managing or supervising a team, ideally remotely.
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Clear, confident communicator with strong organisational skills.
The Offer:-
£35,000 – £40,000 salary
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Hybrid working (Grantham office / home)
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Leadership role with autonomy and visibility
GRA1
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