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Trainee IT Technician (Apprentice)

Job details
Posting date: 13 June 2025
Salary: £23,478 to £23,751 per year
Hours: Full time
Closing date: 13 July 2025
Location: Durham, County Durham, DH1 3LE
Company: Durham University
Job type: Contract
Job reference: 25000703_1749815405

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Summary

The Role and Department


The Computing and Information Services (CIS) has an annual operational budget in the order of £10m, multi-million-pound programmes of change within year, and approximately 140 staff who are predominately based at the Durham University campus. The Senior Leadership Team report directly to the Chief Information Officer with the following portfolios: Strategy and Change; Operations; and Information Systems. CIS provide academic, teaching and administrative services across the organisation that underpin the day-to-day activities of the whole organisation.


Recent infrastructure improvements include investment in a new network backbone, including new cable runs throughout the city to all of the Universities core buildings, new scalable user facing storage, and a new hosting environment. Corresponding business led investment also continues to be made with a new Oracle Enterprise Resource Planning suite, investment in research administration, and maximising the breadth of opportunities available to the University through Office365, alongside numerous other important initiatives.


CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability.


As an Trainee IT Technician you will assist with activities to maintain the day to day operation and on-going development of Computing and Information Services (CIS). Working in a number of teams within CIS during the course of the apprenticeship you will maintain a high level of IT services throughout the University, assisting students, staff, visitors in their use of Durham University IT systems.


This is an incredible opportunity for someone who is passionate about technology, but that doesn't mean you have to be super technical - we'll give you all the training you need to get you up and running to progress your career.


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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