Operational Trainer
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,000 - £30,000 |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Grantham, NG31 7FZ |
| Company: | Totemic Ltd |
| Job type: | Permanent |
| Job reference: | 501 |
Summary
Job Advert
Join PayPlan as an Operational Trainer
At PayPlan, we’re seeking an enthusiastic Operational Trainer who’s passionate about delivering engaging and creative training
sessions to support both new and existing employees. You’ll be a champion for people development, dedicated to coaching colleagues
as they settle into their roles, helping ensure a smooth transition into their teams.
Interested? Read on to learn more about this exciting opportunity.
Who are PayPlan?
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial
situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to
their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to
making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and
understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening
skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our
team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional
growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst
enjoying what you do!
What would you be doing as an Operational Trainer here at Payplan?
We’re looking for an Operational Trainer experienced in creating and delivering structured training courses and material. You will
be responsible for our induction journey which is instrumental in equipping new joiners with essential skills and knowledge to add
value to our business areas.
As an Operational Trainer at PayPlan you will:
* Be responsible for design, delivery, evaluation, handover, and feedback of courses
* Create and deliver an effective onboarding training programme for new employees
* Have Interim supervision of new colleagues into the business, managing day-to-day while in their induction journey, and
reporting progress, concerns, and behaviours to the Operational Training Manager
* Develop and deliver companywide training to all employees
* Work with managers to identify training gaps and develop plans to address them
* Document and maintain a library of training materials and training records ensuring they are kept up to date, crucial for our
T&C scheme success and audits
* Develop new approaches to learning frameworks, tools, and blended learning
About You:
* Proven experience designing and delivering structured training programs
* Comfortable delivering training both virtually and face-to-face
* Experience of working collaboratively with a group of L&D professionals.
* Excellent communication and interpersonal abilities.
* You are able to balance work demands in a fast paced environment ensuring delivery of training and projects based upon business
needs
* Confident in handling conversations around performance.
* Proficient in Microsoft Office
If this sounds like the right role for you, apply now or get in touch for more details. If you need any adjustments to support
your application, please contact HR@totemic.co.uk [HR@totemic.co.uk].
Explore more about us on our website.
Please note: Applications are processed via Hireful, who have their own Privacy Policy available here.
Join PayPlan as an Operational Trainer
At PayPlan, we’re seeking an enthusiastic Operational Trainer who’s passionate about delivering engaging and creative training
sessions to support both new and existing employees. You’ll be a champion for people development, dedicated to coaching colleagues
as they settle into their roles, helping ensure a smooth transition into their teams.
Interested? Read on to learn more about this exciting opportunity.
Who are PayPlan?
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial
situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to
their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to
making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and
understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening
skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our
team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional
growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst
enjoying what you do!
What would you be doing as an Operational Trainer here at Payplan?
We’re looking for an Operational Trainer experienced in creating and delivering structured training courses and material. You will
be responsible for our induction journey which is instrumental in equipping new joiners with essential skills and knowledge to add
value to our business areas.
As an Operational Trainer at PayPlan you will:
* Be responsible for design, delivery, evaluation, handover, and feedback of courses
* Create and deliver an effective onboarding training programme for new employees
* Have Interim supervision of new colleagues into the business, managing day-to-day while in their induction journey, and
reporting progress, concerns, and behaviours to the Operational Training Manager
* Develop and deliver companywide training to all employees
* Work with managers to identify training gaps and develop plans to address them
* Document and maintain a library of training materials and training records ensuring they are kept up to date, crucial for our
T&C scheme success and audits
* Develop new approaches to learning frameworks, tools, and blended learning
About You:
* Proven experience designing and delivering structured training programs
* Comfortable delivering training both virtually and face-to-face
* Experience of working collaboratively with a group of L&D professionals.
* Excellent communication and interpersonal abilities.
* You are able to balance work demands in a fast paced environment ensuring delivery of training and projects based upon business
needs
* Confident in handling conversations around performance.
* Proficient in Microsoft Office
If this sounds like the right role for you, apply now or get in touch for more details. If you need any adjustments to support
your application, please contact HR@totemic.co.uk [HR@totemic.co.uk].
Explore more about us on our website.
Please note: Applications are processed via Hireful, who have their own Privacy Policy available here.