Telephone Booking Clerk
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £24,121.00 to £24,277.00 per year |
| Additional salary information: | £24121.00 - £24277.00 a year |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Basildon, SS14 3BY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0307-25-0027 |
Summary
The Telephone Booking Clerk plays a vital role in delivering an efficient and patient-focused telephone appointment booking service for phlebotomy clinics. The role involves answering patient calls, booking appointments, amending clinic schedules, and providing general administrative support to the phlebotomy service. The post holder will work under the supervision of the phlebotomy supervisor but is expected to work independently once trained and competent. This role ensures the smooth coordination of phlebotomy services and enhances the patient experience through timely and accurate communication.