Army - Contract Services and Change Manager
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £36,530 per year, pro rata |
| Additional salary information: | A pension contribution of 28.97% based on the listed salary |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | HQ RSME, Brompton Barracks, Chatham, Kent, ME4 4UG |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Defence |
| Job type: | Permanent |
| Job reference: | 404437 |
Summary
Are you a self-motivated individual who has a passion for delivering a quality service and an eye for detail? If this is you, then we have an exciting opportunity for a Contract Services and Change manager.
With well-developed communication skills and a curiosity, you will be directly supporting an evolving organisation. Working in an inclusive team of civil servants, military staff and contractors, we value your flexibility and tactful approach, which provide the tools to achieve tangible results.
Key responsibilities:
Conduct monthly contractual inspections and audits including: grounds maintenance checks; accommodation checks; cleaning standards; food standards; tailoring services; laundry services; Service Support Desk (SSD) performance; Performance Management Report (PMR); Works Notification Register (WNR); arrival and dispersal reports; and accident reports.
React to complaints and faults and investigate issues including pest control and report findings back to key stakeholders.
Maintain relevance of the contract: complete Statements of Need (SON); reviewing action on Change Notices (CN); ensure all Change paperwork is completed and authorised; and request regular stakeholder updates on outstanding CNs.
Act as the Contract Management Team (CMT) Services representative at: Pre-Contract Management Board monthly meetings; Change meetings; RSME Gp site coordination meetings; and SMAC liaison meetings.
Undertake planned site assurance visits on a quarterly basis.
Establish sound partnering relationship with suppliers and other key Trg Sp stakeholders.
Deputise for the Services Lead if required, including representation at meetings.
Change Manager for the PPP Contract, ensuring Contract Changes are recorded and progressed in line with contract requirement. Co-Chair Monthly Change Meetings, reporting outcomes and issues to the CMT.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.
With well-developed communication skills and a curiosity, you will be directly supporting an evolving organisation. Working in an inclusive team of civil servants, military staff and contractors, we value your flexibility and tactful approach, which provide the tools to achieve tangible results.
Key responsibilities:
Conduct monthly contractual inspections and audits including: grounds maintenance checks; accommodation checks; cleaning standards; food standards; tailoring services; laundry services; Service Support Desk (SSD) performance; Performance Management Report (PMR); Works Notification Register (WNR); arrival and dispersal reports; and accident reports.
React to complaints and faults and investigate issues including pest control and report findings back to key stakeholders.
Maintain relevance of the contract: complete Statements of Need (SON); reviewing action on Change Notices (CN); ensure all Change paperwork is completed and authorised; and request regular stakeholder updates on outstanding CNs.
Act as the Contract Management Team (CMT) Services representative at: Pre-Contract Management Board monthly meetings; Change meetings; RSME Gp site coordination meetings; and SMAC liaison meetings.
Undertake planned site assurance visits on a quarterly basis.
Establish sound partnering relationship with suppliers and other key Trg Sp stakeholders.
Deputise for the Services Lead if required, including representation at meetings.
Change Manager for the PPP Contract, ensuring Contract Changes are recorded and progressed in line with contract requirement. Co-Chair Monthly Change Meetings, reporting outcomes and issues to the CMT.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.