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Customer Care and Admin Apprentice (Bereavement Services)

Job details
Posting date: 12 June 2025
Hours: Full time
Closing date: 06 July 2025
Location: Chesterfield, Derbyshire
Remote working: On-site only
Company: Chesterfield Borough Council
Job type: Apprenticeship
Job reference: CBC25039

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Summary

Reference: CBC25039
Salary details: National minimum wage for age
Job term: two-year fixed term apprenticeship
Appointment type: full time
Hours: 37 hours per week
Location: Chesterfield and District Joint Crematorium
Department: Bereavement Services

Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.

Based at Chesterfield and District Crematorium, the bereavement service is looking to recruit an apprentice for 2 years.

The successful candidate will carry out a range of duties across the service. One day, the apprentice may be attending the chapel, ensuring the space is clean and tidy, assist funeral directors and ministers, and operating a recorded music system. The next day, you may be word processing data in the office in connection with burial and cremation records. Occasionally, the apprentice may be required to carry out light maintenance duties such as the watering of bedding plants within the tranquil, award winning grounds.

Full training, support and supervision will be given throughout and ample time will be allowed to complete apprenticeship studies during the week. We want you to be happy, to thrive and succeed in your role with us.

If you are looking to learn new skills, obtain a qualification whilst earning a wage, this could be the position for you.

You will need to have the following:

GCSE grade 4 (GCSE C or above) or equivalent in Maths and English
great customer service skills in all things you do
if you have completed another apprenticeship or qualification, it must be at a lower level or in a completely different subject area to the apprenticeship you are applying for
if you are successful in your application, you must not be in receipt of or attending any other funded training or signed to another apprenticeship
finally, we need you to bring personality and a positive can-do attitude, and we will help you make this role your own
Staff benefits:

earn a wage while gaining a recognised qualification
flexible working hours to achieve a healthy work-life balance
access to the Local Government pension scheme
training opportunities to assist in your personal development
generous annual leave entitlement
discounted leisure membership
employee discounts with local and national retailers
employee assistance programme
If you would like to learn more before applying, please get in touch, we'd love to hear from you. You can speak to Ross, Sue or Gavin on 01246 345888 or arrange a visit in advance of your application. For further information on this post please view the job description and person specification attached.

How to apply
Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.

If you don't already have a CV you can use our template below. We also have advice about how to write your cover letter.

Closing date: 6 July 2025
Provisional interview date: 16 July 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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