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Court Usher

Job details
Posting date: 11 June 2025
Salary: £12.21 per hour
Hours: Full time
Closing date: 18 June 2025
Location: Norwich, Norfolk, NR3 1RT
Company: Brook Street
Job type: Temporary
Job reference: BBBH411057_1749646149

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Summary

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Job Title: Court Usher
Location: Norwich Crown Court
Type: Full-time, Temporary (with potential to extend)
Pay: Weekly pay + holiday entitlement + pension access
Start Date: ASAP
Parking: Free on-site parking available

We are currently recruiting on behalf of our public sector client for a Court Usher to join the team at Norwich Crown Court.

This is an excellent opportunity to gain experience within the public sector, supporting the daily operations of the court and ensuring hearings run smoothly.

Key Responsibilities:

  • Greet and assist all court users, including members of the public, judiciary, jurors, and legal professionals

  • Prepare and clear courtrooms before and after hearings

  • Escort and support witnesses and other court visitors

  • Manage general administrative tasks such as filing, data entry, scanning, and post handling

  • Operate office and court equipment (e.g. recording devices, franking machines, photocopiers)

  • Maintain stock of court forms and supplies

  • Answer phone calls and handle face-to-face enquiries

Requirements:

  • Previous admin or customer service experience

  • Strong communication and interpersonal skills

  • Comfortable dealing with sensitive or confidential information

  • Confident using Microsoft Office and general IT systems

  • Well-organised and reliable

Benefits:

  • Weekly pay

  • Paid holiday entitlement

  • Pension scheme access

  • Free on-site parking

  • Valuable experience within the public sector

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Apply for this job