Cancer Support Worker | The Royal Marsden NHS Foundation Trust
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,081 - £33,665 Per Annum Pro Rata |
| Hours: | Part time |
| Closing date: | 11 July 2025 |
| Location: | Sutton, SM2 5PT |
| Company: | The Royal Marsden NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7269095/282-C556 |
Summary
Under the supervision of the Clinical Nurse Specialist (CNS), the main purpose of the AFC Band 4 Support Workers-Care co-ordination, is to support people to navigate the complex health and social care system during and following completion of cancer treatment. The post holder will coordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs; and coordinate care, education and support for people with non-complex care needs. Education and training will be provided for post holders
• Coordinate the care for a defined group of patients assessed by a
registered practitioner as having level one care needs for supported
self-management.
• Organise and prioritise the designated workload in relation to identified needs.
• Contribute to the holistic needs assessment and the development of an individual care plan.
• Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate.
• Evaluate outcomes of care delivery with the registered practitioner
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification:
• Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review.
• Provide basic telephone advice and refer on or sign-post to other sources of support.
• Coordinate the necessary assessments, appointments or investigations to fast track people back into the system if required.
• Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate
This advert closes on Tuesday 24 Jun 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.