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Homeless Officer

Job details
Posting date: 11 June 2025
Salary: £33,528 to £36,936 per year
Hours: Full time
Closing date: 25 June 2025
Location: Margate, Kent
Remote working: On-site only
Company: Thanet District Council
Job type: Permanent
Job reference: TDC0801

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Summary

It is an extremely busy time in Thanet’s housing at present with the cost of living affecting our district. The Council is looking for someone to be part of the homeless team to help our homeless households on their approach to Thanet District Council as homeless and providing support for these households.

The Council is looking for an enthusiastic Homeless Officer to deliver housing and homelessness advice in line with the homelessness legislation.

The post holder will play an important role supporting households under the Relief Duty. The role will be focused on supporting homeless households within the district in search to find alternative accommodation, or making a homeless decision depending on the success through the Relief Duty, based on facts of their case.

Tasks will include
Effectively assisting households finding alternative accommodation in line with the Homelessness Legislation.
Dealing with Homeless Households in extremely vulnerable situations
Managing difficult conversation and expectations
Liaising with various professional agencies including Police and Social Services

Essential requirements
Good communication skills
Part of the Out of Hours Service and Emergency Plan.
Organisation in managing large caseloads
Letter writing
Knowledge of the Homelessness Reduction Act.
Hybrid working considered as part of the Council's flexible working policy.

Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre-employment checks.

For an informal discussion about this post please contact Debbie Jefcoate, Senior Homelessness and Allocations Officer on 01843 577072 or email: Debbie.Jefcoate@thanet.gov.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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