Receptionist
| Dyddiad hysbysebu: | 10 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mehefin 2025 |
| Lleoliad: | Great Yarmouth, NR31 8HS |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A0679-25-0006 |
Crynodeb
Receptionist Responsible to The Reception Manager Accountable to The Practice Manager/Partners Job Description Information Governance The Practice takes the confidentiality of our patient information very seriously, you will be required to adhere to the information governance policy of the Surgery, and to sign a confidentiality agreement as part of your induction training. Duties Including and not limited to: Patients dealing with patients on arrival at the Practice in a polite and friendly manner. Telephones You will be required to answer the phone and deal with patient queries, making sure to record all conversations correctly, pass on messages in a timely and effective manner, pass the patient to the correct member of staff to deal with their question should you be unable to do so. Appointments The Practice uses the Footfall system for making of appointments. You will be required to understand the system. Training for use of this system will be given. You will pass the information on Footfall to the relevant clinician, help the patient to use the system where/when necessary. Holiday vaccinations giving out holiday/travel forms, booking the correct appointments for this service. Prescriptions giving out completed prescriptions to patients, adding prescriptions, read coding lost/missed prescriptions. Recording requests for home visits. As a receptionist you are the first contact for patients. You must be presentable, helpful and respectful at all times, in person or on the phone. You will be required to work as part of an efficient team, and you will also be able to work under your own initiative. You will be required to work at both our Millwood and Falkland sites. You will need to be flexible, able to cover shifts in the event of sickness, absence, or holiday. You will be required to be punctual. You will be expected to undertake any reasonable request from the Practice in terms of reception/admin roles. The Practice may change or amend this job description as necessary.