PCN Care Coordinator
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 27 June 2025 |
| Location: | Swaffham, PE37 7QN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5629-25-0004 |
Summary
Patient-Focused Care Coordination: Proactively work with patients to support their personalised care requirements. Provide coordination and navigation support using digital tools to help patients and their carers access appropriate health and care services. Develop and maintain personalised care and support plans based on individuals needs and what matters to them. Support patients in managing their conditions, answering queries, and navigating appointments. Ensure that patients have access to high-quality information to support informed choices about their care. Promote preventative healthcare and continuity of care. Operational & Administrative Duties: Provide administrative and operational support to the practice and PCN. Process referrals, make appointments, and ensure appropriate triaging to relevant team members. Maintain accurate and up-to-date records on S1 and other relevant systems. Liaise with internal and external stakeholders, including patients, families, clinicians, and allied professionals to ensure effective service delivery. Respond to enquiries in a professional, welcoming, and person-centred manner. Support the administrative planning and delivery of flu and COVID-19 vaccination campaigns. Provide admin support to vaccinators as required. Health Inequalities & Patient Engagement: Support efforts to reduce health inequalities by adopting a population health management approach. Contribute to the delivery of Core20PLUS5 priorities. Encourage self-management and patient empowerment through education and access to appropriate resources.