Customer Service Administrator (5784)
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | £25,680.00 to £27,000.00 per year |
| Hours: | Full time |
| Closing date: | 10 July 2025 |
| Location: | Motherwell, North Lanarkshire |
| Remote working: | On-site only |
| Company: | Murray Recruitment |
| Job type: | Permanent |
| Job reference: | 5784 |
Summary
Murray Recruitment are recruiting an Office Administrator for our client based in Motherwell.
Role Overview:
This is an exciting opportunity for an experienced Office Administrator to join a long-established, expanding business. The role plays a key part in ensuring the smooth operation of office functions, particularly in supporting reactive repair services for housing association clients. The successful candidate will be highly organised, efficient, and confident working with bespoke systems in a fast-paced environment.
Key Responsibilities:
Responding to inbound calls/emails and repair requests from tenants and housing association clients.
Creating and distributing repair orders via a bespoke IT system.
Liaising with operatives, suppliers, and clients to ensure timely job completion.
Monitoring job progress and updating records with necessary documentation.
Coordinating sub-contractor repairs.
Purchase ledger including processing invoices, receipts and payments.
Sales Ledger including generating sales invoicing, processing journals and allocating payments.
Conducting job costing using cost schedules.
Preparing and distributing quotes.
Attending operational client meetings.
General administration to support contracts and operations.
Skills & Experience:
Experience in office administration position.
Proficient in using IT systems and databases.
Excellent written, numerical, analytical, and problem-solving skills.
Highly organised with strong attention to detail.
Effective communication and interpersonal skills.
Full UK driving licence, transport essential to get to office.
Desirable: Experience in housing maintenance sector and familiarity with NHF schedule of rates.
Offering:
Full-time role: 36.5 hours per week, Monday to Thursday 9am - 5pm and Friday 9am - 4pm.
Salary: £25,680 per annum.
28 days holidays
Company pension scheme.
Free on-site parking.
Supportive working environment with ongoing training and development.
Office-based
Role Overview:
This is an exciting opportunity for an experienced Office Administrator to join a long-established, expanding business. The role plays a key part in ensuring the smooth operation of office functions, particularly in supporting reactive repair services for housing association clients. The successful candidate will be highly organised, efficient, and confident working with bespoke systems in a fast-paced environment.
Key Responsibilities:
Responding to inbound calls/emails and repair requests from tenants and housing association clients.
Creating and distributing repair orders via a bespoke IT system.
Liaising with operatives, suppliers, and clients to ensure timely job completion.
Monitoring job progress and updating records with necessary documentation.
Coordinating sub-contractor repairs.
Purchase ledger including processing invoices, receipts and payments.
Sales Ledger including generating sales invoicing, processing journals and allocating payments.
Conducting job costing using cost schedules.
Preparing and distributing quotes.
Attending operational client meetings.
General administration to support contracts and operations.
Skills & Experience:
Experience in office administration position.
Proficient in using IT systems and databases.
Excellent written, numerical, analytical, and problem-solving skills.
Highly organised with strong attention to detail.
Effective communication and interpersonal skills.
Full UK driving licence, transport essential to get to office.
Desirable: Experience in housing maintenance sector and familiarity with NHF schedule of rates.
Offering:
Full-time role: 36.5 hours per week, Monday to Thursday 9am - 5pm and Friday 9am - 4pm.
Salary: £25,680 per annum.
28 days holidays
Company pension scheme.
Free on-site parking.
Supportive working environment with ongoing training and development.
Office-based