Receptionist
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | £12.41 per hour |
| Additional salary information: | £12.41 an hour |
| Hours: | Full time |
| Closing date: | 20 June 2025 |
| Location: | Newcastle Upon Tyne, NE4 9QB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0561-25-0004 |
Summary
· Acting as first point of contact via telephone, face to face, and online · Dealing with queries from patients and other stakeholders · Booking, cancelling, amending and organising the appointment books · Handling requests for home visits · Handling patient requests for prescriptions · Action requests from clinicians relating to patients including liaison with patients, other services, and any other location as required · Book and liaise with the interpreting service · Registering new patients onto the clinical system · Working with interpreters · Maintain accurate filing systems · Taking payments for services in line with cash handling procedures · Maintain a clean and tidy working area and keep the waiting area organised · Provide information to patients · Work as part of the wider multi-disciplinary team to ensure we provide excellent care for patients in a welcoming environment · Deal with members of the team at all levels including patients, GP’s, nurses and practice manager · Follow all practice policies and procedures including confidentiality and health and safety · Scanning · Any other duties as required by the practice