Supervisor
| Dyddiad hysbysebu: | 10 Mehefin 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 10 Gorffennaf 2025 |
| Lleoliad: | Bs1 3xd |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Bonmarche |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Purpose of the Role To proactively support the Store Management Team by: • Maximising sales and profitability through exceptional customer service • Maintaining high visual merchandising and store standards • Ensuring team performance meets company expectations in the absence of the management team • Overseeing the smooth and efficient running of the store when management is not present Key Responsibilities Team Management • Assist in training, developing, and coaching team members in collaboration with the Store Management Team • Provide store performance feedback to the Regional Manager as needed Store Operations • Maintain visual merchandising standards and implement window display schemes • Ensure compliance with promotional activities and store layout guidelines
• Support stock control, cash handling, and in-store security procedures • Help maintain a clean, safe, and healthy working environment • In the absence of the manager, create staffing schedules that align with the allocated payroll budget and ensure the store is adequately staffed • Report maintenance issues using the designated software systems • Adhere to all Health & Safety policies and procedures Communication & Reporting • Communicate regularly with the Store Manager, Regional Manager, and Support Teams • Respond promptly to internal communications • Stay updated with company policies, procedures, and Head Office updates Financial & Analytical Duties • Assist in analysing store performance • Monitor daily footfall and conversion rates, and take action to improve performance • Work towards achieving Average Transaction Value (ATV) and Items Per Basket (IPB) targets • Help control stock loss and ensure accurate completion of administrative procedures Brand & Customer Engagement • Promote the Bonus Club loyalty programme in line with GDPR guidelines • Lead by example in delivering outstanding customer experiences • Stay informed on product knowledge and internal systems through ongoing training Additional Responsibilities • Support new store openings, relocations, and closures as required
Adhere to all internal policies, including the Whistleblowing Policy • Complete all mandatory e-learning and personal development modules
We are looking for someone who will be Fully Flexible most of the time.
• Support stock control, cash handling, and in-store security procedures • Help maintain a clean, safe, and healthy working environment • In the absence of the manager, create staffing schedules that align with the allocated payroll budget and ensure the store is adequately staffed • Report maintenance issues using the designated software systems • Adhere to all Health & Safety policies and procedures Communication & Reporting • Communicate regularly with the Store Manager, Regional Manager, and Support Teams • Respond promptly to internal communications • Stay updated with company policies, procedures, and Head Office updates Financial & Analytical Duties • Assist in analysing store performance • Monitor daily footfall and conversion rates, and take action to improve performance • Work towards achieving Average Transaction Value (ATV) and Items Per Basket (IPB) targets • Help control stock loss and ensure accurate completion of administrative procedures Brand & Customer Engagement • Promote the Bonus Club loyalty programme in line with GDPR guidelines • Lead by example in delivering outstanding customer experiences • Stay informed on product knowledge and internal systems through ongoing training Additional Responsibilities • Support new store openings, relocations, and closures as required
Adhere to all internal policies, including the Whistleblowing Policy • Complete all mandatory e-learning and personal development modules
We are looking for someone who will be Fully Flexible most of the time.