Head of Housekeeping
| Posting date: | 09 June 2025 |
|---|---|
| Salary: | £34,000 per year |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | TW17 9EE |
| Remote working: | On-site only |
| Company: | Boutique Care Homes |
| Job type: | Permanent |
| Job reference: | 280357JCP |
Summary
Join Our Team as a Head of Housekeeping at The Burlington Care Home by Boutique Care Homes!
40 hours a week - working weekends.
About Boutique Care Homes
Boutique Care Homes is a family-run care provider, we pride ourselves on providing compassionate care, with true family values, ensuring your loved one lives a fulfilled life, enjoying fresh, nutritious home-cooked food and a choice of activities and entertainment in their later life. Our team is dynamic and energetic, evolving with the times, ensuring safety and well-being come first, providing you peace of mind that your loved one is well cared for.
Why Boutique Care Homes?
Competitive salary
Company pension
Free team lunches
Free on-site parking
Free employee expert counselling & support from qualified advisors, 24 hours a day, 7 days a week
Refer a friend incentive scheme
Blue Light Card discounts
BCH quarterly recognition awards
Long service awards
Job Description
As Head of Housekeeping, you are entrusted with the essential responsibility of ensuring impeccable cleanliness and housekeeping services within the care home. You will lead the housekeeping and laundry team, maintain a rigorous cleaning schedule, and ensure that our residents and visitors enjoy a spotless environment and seamless laundry service.
Working as part of a team, you will ensure a clean and welcoming environment for the residents, relatives and visitors at all times within the 5-star experience of our care homes.
Key Responsibilities
Set and uphold the highest standards of cleanliness and presentation throughout the care home.
Lead, train, and motivate the housekeeping team to consistently deliver top-quality cleaning services.
Conduct regular inspections to ensure all areas are maintained to 5-star standards.
Encourage residents to assist you and your team with daily work activity, helping them to promote their independence and sense of worth.
Work safely within company policies, seeking advice and guidance when necessary.
Understand the cleaning requirements of different surfaces and coverings and the properties of cleaning materials to ensure that all areas are well presented and maintained in good condition.
Manage stocks of cleaning and other materials required in the housekeeping and laundry functions and order items as required in line with your allocated budget.
Regularly monitor the condition of equipment and machinery utilised in the housekeeping and laundry functions, reporting any problems to Maintenance or Hospitality Manager.
Understand how to clean the different furnishings and equipment within the home in line with training provided and manufacturer’s guidelines.
In conjunction with your Line Manager, discuss and agree any replacement equipment and machinery which is required.
Regularly monitor the stock and condition of our linen, bedding etc. and agree repairs and replacement with your Line Manager.
Monitor the condition of residents' clothing and agree repairs and replacements with the resident or their representative.
Maintain safe and clean environment throughout the building including the stairwells.
Develop and oversee a comprehensive cleaning schedule to cover all areas of the care home.
Ensure through agreed schedules of work that infection control standards are achieved.
Be aware of and ensure compliance with COSHH regulations and keep all required records.
Ensure that all team under your supervision are aware of COSHH regulations and comply with them.
Ensure that cleaning duties are carried out efficiently, effectively, and in a timely manner.
Monitor and replenish cleaning supplies as needed to maintain optimal operational efficiency.
Create a warm and inviting atmosphere that reflects our commitment to excellence.
Work collaboratively with other departments to coordinate cleaning activities to minimise disruption to residents' daily routines.
Pay attention to detail, ensuring all common areas and residents' living spaces are clean, tidy, and aesthetically pleasing.
Implement and maintain rigorous cleaning and hygiene standards in compliance with healthcare regulations.
Respond promptly to resident and visitor requests or concerns, ensuring their comfort and satisfaction.
Report maintenance issues and collaborate with relevant departments to resolve them.
Complete regular audits in line with the homes quality assurance schedule and action any shortcomings.
Provide leadership support to the housekeeping and laundry team in directing tasks as well as performing hands on housekeeping and laundry activities when required.
Ensure that you and your team carry out all your duties to a high standard, ensuring a hotel level of cleanliness to our residents.
Management and control of budgets.
Rota Management.
Ensure that team under your supervision wear the correct uniform and use the appropriate protective clothing as required.
Manage complaints in line with company policy regarding housekeeping / laundry matters.
Provide supervision and appraisals for your team and actively encourage their development.
Skills, Qualifications & Experience
Previous experience in housekeeping or a related field, with supervisory or leadership experience preferred.
Strong knowledge of cleaning products, equipment, and best practices.
Strong knowledge of health and safety regulations.
Excellent organisational and time management skills.
Attention to detail and a commitment to maintaining high cleaning standards.
Ability to lead and motivate a team effectively.
Compassion, patience, and a commitment to providing a welcoming and comfortable environment.
Good people & relationship building skills.
Excellent communication skills (written and oral).
Flexible in approach.
Highly motivated.
If you're ready to make a difference and help us make a positive impact on the lives of our residents, apply today by submitting your CV!
40 hours a week - working weekends.
About Boutique Care Homes
Boutique Care Homes is a family-run care provider, we pride ourselves on providing compassionate care, with true family values, ensuring your loved one lives a fulfilled life, enjoying fresh, nutritious home-cooked food and a choice of activities and entertainment in their later life. Our team is dynamic and energetic, evolving with the times, ensuring safety and well-being come first, providing you peace of mind that your loved one is well cared for.
Why Boutique Care Homes?
Competitive salary
Company pension
Free team lunches
Free on-site parking
Free employee expert counselling & support from qualified advisors, 24 hours a day, 7 days a week
Refer a friend incentive scheme
Blue Light Card discounts
BCH quarterly recognition awards
Long service awards
Job Description
As Head of Housekeeping, you are entrusted with the essential responsibility of ensuring impeccable cleanliness and housekeeping services within the care home. You will lead the housekeeping and laundry team, maintain a rigorous cleaning schedule, and ensure that our residents and visitors enjoy a spotless environment and seamless laundry service.
Working as part of a team, you will ensure a clean and welcoming environment for the residents, relatives and visitors at all times within the 5-star experience of our care homes.
Key Responsibilities
Set and uphold the highest standards of cleanliness and presentation throughout the care home.
Lead, train, and motivate the housekeeping team to consistently deliver top-quality cleaning services.
Conduct regular inspections to ensure all areas are maintained to 5-star standards.
Encourage residents to assist you and your team with daily work activity, helping them to promote their independence and sense of worth.
Work safely within company policies, seeking advice and guidance when necessary.
Understand the cleaning requirements of different surfaces and coverings and the properties of cleaning materials to ensure that all areas are well presented and maintained in good condition.
Manage stocks of cleaning and other materials required in the housekeeping and laundry functions and order items as required in line with your allocated budget.
Regularly monitor the condition of equipment and machinery utilised in the housekeeping and laundry functions, reporting any problems to Maintenance or Hospitality Manager.
Understand how to clean the different furnishings and equipment within the home in line with training provided and manufacturer’s guidelines.
In conjunction with your Line Manager, discuss and agree any replacement equipment and machinery which is required.
Regularly monitor the stock and condition of our linen, bedding etc. and agree repairs and replacement with your Line Manager.
Monitor the condition of residents' clothing and agree repairs and replacements with the resident or their representative.
Maintain safe and clean environment throughout the building including the stairwells.
Develop and oversee a comprehensive cleaning schedule to cover all areas of the care home.
Ensure through agreed schedules of work that infection control standards are achieved.
Be aware of and ensure compliance with COSHH regulations and keep all required records.
Ensure that all team under your supervision are aware of COSHH regulations and comply with them.
Ensure that cleaning duties are carried out efficiently, effectively, and in a timely manner.
Monitor and replenish cleaning supplies as needed to maintain optimal operational efficiency.
Create a warm and inviting atmosphere that reflects our commitment to excellence.
Work collaboratively with other departments to coordinate cleaning activities to minimise disruption to residents' daily routines.
Pay attention to detail, ensuring all common areas and residents' living spaces are clean, tidy, and aesthetically pleasing.
Implement and maintain rigorous cleaning and hygiene standards in compliance with healthcare regulations.
Respond promptly to resident and visitor requests or concerns, ensuring their comfort and satisfaction.
Report maintenance issues and collaborate with relevant departments to resolve them.
Complete regular audits in line with the homes quality assurance schedule and action any shortcomings.
Provide leadership support to the housekeeping and laundry team in directing tasks as well as performing hands on housekeeping and laundry activities when required.
Ensure that you and your team carry out all your duties to a high standard, ensuring a hotel level of cleanliness to our residents.
Management and control of budgets.
Rota Management.
Ensure that team under your supervision wear the correct uniform and use the appropriate protective clothing as required.
Manage complaints in line with company policy regarding housekeeping / laundry matters.
Provide supervision and appraisals for your team and actively encourage their development.
Skills, Qualifications & Experience
Previous experience in housekeeping or a related field, with supervisory or leadership experience preferred.
Strong knowledge of cleaning products, equipment, and best practices.
Strong knowledge of health and safety regulations.
Excellent organisational and time management skills.
Attention to detail and a commitment to maintaining high cleaning standards.
Ability to lead and motivate a team effectively.
Compassion, patience, and a commitment to providing a welcoming and comfortable environment.
Good people & relationship building skills.
Excellent communication skills (written and oral).
Flexible in approach.
Highly motivated.
If you're ready to make a difference and help us make a positive impact on the lives of our residents, apply today by submitting your CV!