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Receptionist and Administration Clerk

Job details
Posting date: 09 June 2025
Salary: £24,169.00 per year
Additional salary information: £24169.00 a year
Hours: Full time
Closing date: 29 June 2025
Location: Worthing, BN11 2DH
Company: NHS Jobs
Job type: Permanent
Job reference: C9279-25-1070

Summary

Cover the Childrens Centre outpatient reception desk as the first person contact for patients visiting the Paediatric and Community Paediatric outpatient department. Greeting and checking in patients using the hospital's patient administration system and additional written lists. Ensuring all information is kept secure and confidential. Checking patient details on arrival and updating the patient administration system. Answering the telephone, taking messages, and forwarding calls. Making follow-up appointments for patients and completing patient outcomes. Be aware of patients waiting in the waiting area and report any concerns to your line manager. To accurately scan or file clinical documents, letters, and results to patient notes held on computer-heldmedical records in accordance with the Trust Medical Records guidelines. Check-in notes received from the Medical Records Department. Write clinic board for morning and afternoon clinics. Print clinic lists if required. Booking patient clinic appointments as directed by the Secretarial team. Assist with stationery ordering as and when required. Set up hospital notes if appropriate. Amend demographic and personal details on the hospital system as necessary. Process new referrals received in time for the weekly team meeting. Score patient questionnaires. Any other duties as required. Keep your workstation clean and tidy. Oversee the collection of prescriptions and various other items. Assisting with post duties as required by the team.