Customer Service Administrator
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 04 July 2025 |
| Location: | Upton, South West, BH16 |
| Remote working: | On-site only |
| Company: | Holt Recruitment Group Limited |
| Job type: | Permanent |
| Job reference: | 56904255 |
Summary
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday – Friday 8:30am – 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the company’s CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday – Friday 8:30am – 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the company’s CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!