IT Support Apprentice
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £284 per week |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | OL16 5EA |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/244617-37853 |
Summary
Roles and responsibilities will include:
- Provide 1st Line IT Support.
- Monitor Network & Server Infrastructure.
- Taking phone calls on the Service Desk, handling Service portal tickets and emails.
- Provide remote and on-site IT Support where required.
- Respond to system failures in a timely manner.
- Create and maintain procedures for new and existing processes.
- Troubleshooting customer technical faults and driving fault resolution
- Client service management and relationship building.