Over 65's Adviser
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £26,366 to £28,825 per year, pro rata |
| Hours: | Part time |
| Closing date: | 30 June 2025 |
| Location: | Ilkeston, Derbyshire |
| Remote working: | On-site only |
| Company: | Citizens Advice Derbyshire Districts |
| Job type: | Temporary |
| Job reference: | CADD - Over 65's |
Summary
Over 65’s Adviser (Energy) (trainee role available)
•Base: Ilkeston covering Amber Valley Erewash with occasional travel throughout Derbyshire if required for cover (additional travel expenses will be paid)
•Hours: 18.5 hours per week
•Salary: £26,366 to £28,825 per annum pro rata (dependent on experience)
•Contract: Part-Time, Fixed-Term with potential to extend
We have an exciting opportunity for an adviser to work on a new advice project
focused on providing advice to people over the age of 65. You will be providing
help and advice on a broad range of issues which will involve form filling and
providing energy advice including carbon monoxide and gas safety. Advice will be
predominantly by telephone with some face to face advice in Outreach venues and
home visits. Travel will be required throughout the locality as you will delivering
presentations to external partners and referral agencies. This role also requires
community networking and attendance at meetings to promote the service. There is
flexibility in this role which allows for some home working.
Applicants need to be computer literate and must be confident in working to
performance targets. Good communications skills, both written and verbal are
essential in the role, as is excellent customer service skills with a non-judgemental
approach. A background in advice giving, energy and/or welfare benefits is
desirable but not essential. Full training, support and coaching will be provided.
•Base: Ilkeston covering Amber Valley Erewash with occasional travel throughout Derbyshire if required for cover (additional travel expenses will be paid)
•Hours: 18.5 hours per week
•Salary: £26,366 to £28,825 per annum pro rata (dependent on experience)
•Contract: Part-Time, Fixed-Term with potential to extend
We have an exciting opportunity for an adviser to work on a new advice project
focused on providing advice to people over the age of 65. You will be providing
help and advice on a broad range of issues which will involve form filling and
providing energy advice including carbon monoxide and gas safety. Advice will be
predominantly by telephone with some face to face advice in Outreach venues and
home visits. Travel will be required throughout the locality as you will delivering
presentations to external partners and referral agencies. This role also requires
community networking and attendance at meetings to promote the service. There is
flexibility in this role which allows for some home working.
Applicants need to be computer literate and must be confident in working to
performance targets. Good communications skills, both written and verbal are
essential in the role, as is excellent customer service skills with a non-judgemental
approach. A background in advice giving, energy and/or welfare benefits is
desirable but not essential. Full training, support and coaching will be provided.