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Maternity Support Worker - Inpatient
Posting date: | 06 June 2025 |
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Salary: | £30,039.00 to £31,088.00 per year |
Additional salary information: | £30039.00 - £31088.00 a year |
Hours: | Full time |
Closing date: | 20 June 2025 |
Location: | London, NW3 2QG |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | C9391-25-1122 |
Summary
Duties and Responsibilities: General Always maintain a professional behaviour Respond to patient calls and direct appropriately. Assist in maintaining client confidentiality and privacy. To understand and adhere to all relevant trust policies and procedures. Recognise the importance of working within the team and supporting colleagues. To be always courteous and professional when answering the telephone and when dealing with women, relatives, and colleagues. Assist in orientating clients and visitors to the clinical environment. Deliver and collect items from other departments as necessary. Help to keep all areas of the clinic environment clean and tidy including liaising with domestic staff, stock ordering and estates and facilities. Ensure compliance with all aspects of Infection Control, Isolation and Food Hygiene policies. To work in accordance with the changing needs of the maternity service and trust policies and procedures. Clinicalresponsibilities To maintain high standards of cleanliness and hygiene within all clinical areas, i.e. cleaning consulting rooms, equipments, Temperature audit, and keeping a good stock supply of all necessary stationery and consumables to run efficient services. To assist the midwives and doctors in the care of women antenatally and postnatally to ensure that planned programmes of care are provided, including: Providing support to mothers and birth partners with the care of the baby or caring for the baby if the mother or partner is not able to. Assisting the midwife by maintaining a tidy environment. Providing and maintaining hygiene and cleanliness of clinical areas and ensuring that dignity and respect are always maintained. Any other duties as required by the midwife/obstetric team at the time. Provide support with phlebotomy services. To participate in the provision of 24-hour cover for the unit, including flexibility to move within team areas as the service requires. Assist with all aspects of clients hygiene and personal needs as required when supporting other areas of the department. To assist in the provision of food and drink to women if appropriate. To provide appropriate advice, within their level of knowledge, to parents on aspects of parenting in relation to the babys well-being and safety. Supporting women with all methods of infant feeding. Be proactive in supporting women with breastfeeding and give them the advice and assistance they require according to the national and Trust guidelines. Assisting women with their babies hygiene needs. To maintain accurate records of all care provision in the Electronic Patient Records (EPR records). To escort patients to different clinical areas within the unit. This may involve the use of wheelchairs or beds and trolleys. Be aware of emergency calling procedures to be able to call for assistance for the midwife or doctor when asked to do so according to agreed protocols. To participate in emergency situations to act as a scribe or runner. To act as a chaperone. To demonstrate initiative and the ability to recognise/identify changes in a woman condition/treatment and report promptly to the midwife/nurse or medical staff as appropriate. Perform the following clinical duties informing the midwife of the results and recording these appropriately: Taking maternal temperature, pulse, blood pressure respiration rate and oxygen saturations and record findings accurately on the electronic MEOWS chart, including the use of the scoring system on each occasion. Escalate appropriately on any occasion when the MEOWS score is out of normal range. Maintaining fluid balance charts. Report lochia/blood loss, monitor for signs of infection. Support and care for a woman with an indwelling urinary catheter, including removal of catheter (TWOC), once trained and signed as competent. Venepuncture if trained or undertaking training and assessment to acquire these skills. Cannulation if trained (midwife to flush -if not included in the Cannulation Pack- and/ or attach IV). Obtaining and testing mid-stream urine samples and performing urinalysis. Obtain a capillary sample of maternal blood glucose assessment, aware when to escalate. Obtain infant capillary sample blood via heel prick for blood glucose. Refer result to midwife. Accurate weighing of baby, calculation of weight loss if applicable, documentation and aware of when to escalate. Obtaining urine samples from babies when required. Removal of an IV cannula. Care of cannula; including changing of dressing. Contribute to effective and timely discharge planning. Complete discharge paperwork and discharge talk for low risk women, following the clinical decision to discharge by the midwife. Participate in safeguarding protocols before discharge. Assist woman with postnatal exercises including pelvic floor exercises. Collection of blood products from blood bank when requested. Reporting faculty equipment to the midwife / Manager and completing requisitions as required or requested. Assisting the midwife/doctor with aseptic procedures. Act in accordance with the Code of Conduct for Healthcare Support Workers in England. To understand and support safeguarding principles for clients and escalate any concerns to the midwife in charge. At all times to respect clients privacy and dignity. To always communicate in an appropriate manner with women and relatives. To demonstrate a sound of understanding of local and the trusts Adult and Child protection policies and procedures as relevant to your role Administrative Provide administrative support to midwives. Answering the telephone and relaying messages to the appropriate member of staff. Monitoring incoming and outgoing visitors, opening the door when appropriate Ensuring the safekeeping of clients property in accordance with the trust policy. To participate in audit as appropriate keeping up to date with changing practises. To understand the principles of the Friends and Family Test and client feedback and how it is used to improve and maintain an excellent client experience Education and Development Through the appraisal system, ensure own training needs are identified. All mandatory training is kept up to date as required. Attend staff meetings, including team briefings and read information as required. Engage with learning opportunities within the department and Trust