IT Field Engineer - Berkshire
| Posting date: | 06 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | Berkshire, South East England |
| Remote working: | On-site only |
| Company: | Converge Technology Solutions UK |
| Job type: | Permanent |
| Job reference: | ATR1249 |
Summary
Do you have a passion for Technology? Do you have the drive to succeed? Are you looking to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company?
Join our dynamic team and be part of a company that values innovation, customer satisfaction, and professional growth.
We are seeking a dedicated IT Field Engineer to provide exceptional onsite repair services for our clients covering the Berkshire area.
As an IT Field Engineer, you will be responsible for providing onsite break/fix repair services for Desktop PCs, Laptops, and Servers. You will work independently or with team members on installations, IT Recycling decommissioning, and provide telephone support when required.
Key Responsibilities:
Maintain excellent customer relations and ensure devices are operational or provide clear information on return visits.
Complete job progress updates before leaving the customer site.
Communicate effectively with the call allocation and engineering management teams throughout the day.
Complete all allocated work daily and ensure all service administration is complete.
Maintain and locate allocated boot stock.
Keep the company vehicle clean and tidy.
Ensure parts for jobs are locatable.
Desired Qualifications:
CompTIA A+
Lenovo RWST217
CSCS Card
Previous experience in a similar field service repair role.
Strong knowledge of Laptop/Desktop hardware break/fix methodology.
Server hardware repair knowledge and understanding of RAID principles
Job details:
This is a full time position - 37 hours per week. Field Based (Berkshire Area) Including Company Vehicle - Full driving licence required
The working days are Monday to Friday
We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.
Join our dynamic team and be part of a company that values innovation, customer satisfaction, and professional growth.
We are seeking a dedicated IT Field Engineer to provide exceptional onsite repair services for our clients covering the Berkshire area.
As an IT Field Engineer, you will be responsible for providing onsite break/fix repair services for Desktop PCs, Laptops, and Servers. You will work independently or with team members on installations, IT Recycling decommissioning, and provide telephone support when required.
Key Responsibilities:
Maintain excellent customer relations and ensure devices are operational or provide clear information on return visits.
Complete job progress updates before leaving the customer site.
Communicate effectively with the call allocation and engineering management teams throughout the day.
Complete all allocated work daily and ensure all service administration is complete.
Maintain and locate allocated boot stock.
Keep the company vehicle clean and tidy.
Ensure parts for jobs are locatable.
Desired Qualifications:
CompTIA A+
Lenovo RWST217
CSCS Card
Previous experience in a similar field service repair role.
Strong knowledge of Laptop/Desktop hardware break/fix methodology.
Server hardware repair knowledge and understanding of RAID principles
Job details:
This is a full time position - 37 hours per week. Field Based (Berkshire Area) Including Company Vehicle - Full driving licence required
The working days are Monday to Friday
We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.
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