Employment Coach / IAG Placements
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £24,000 to £28,000 per year |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | South Yorkshire, Yorkshire And The Humber |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Acorn Training LTD |
| Job type: | Permanent |
| Job reference: | Acorn - 0307 |
Summary
We reserve the right to close this advertisement at any time if we receive suitable applications for the role.
This role plays a vital role in supporting participants on Skills Bootcamp programmes to develop the skills, confidence, and experience needed to progress into sustained employment, apprenticeships, or further training. These intensive, sector-specific programmes are designed to address local labour market needs and provide fast-track training aligned to employer vacancies. The post holder will deliver personalised one-to-one coaching, targeted employability workshops, and proactive employer engagement to source high-quality work placements, guaranteed interviews, and job outcomes. The role is important in ensuring that participants complete the boot-camp successfully and are fully prepared to enter or progress in the workplace, contributing to programme performance targets and fulfilling funding requirements.
Key Responsibilities and Key Performance Indicators
- Deliver tailored one-to-one coaching, action planning and mentoring
- Facilitate high-quality group sessions/workshops on employability topics
- Actively source, broker and maintain employer relationships to secure meaningful work placements, job trials and employment opportunities
- Carry out effective initial assessments, skills diagnostics and needs analyses to identify participant goals, support needs and progression pathways
- Monitor participant progress against agreed action plans
- Support participants to access external support services where appropriate
- Match participants to suitable vacancies, support them through the application process, to prepare for interview and induction
- Work collaboratively with tutors, keyworkers and referral agencies
- Organise and supervise employer visits, careers talks, job fairs and placement review meetings
- Maintain up-to-date labour market knowledge
- Ensure all activity is compliant with contractual obligations, safeguarding standards and GDPR requirements
- Perform any additional requests in line with the key responsibilities of this role
Key Performance Indicators
- Number and percentage of participants achieving job outcomes or positive destinations
- Volume of high-quality work placements secured and completed
-Retention and attendance rates of participants
- Employer satisfaction scores
- Timeliness and accuracy of paperwork and records on CRM
- Participant feedback and satisfaction levels
- Number of employer engagement activities and new employer relationships secured
- Achievement of programme-specific contractual targets (e.g. job entries, sustained outcomes, progressions)
Skills, Knowledge and Expertise
Qualifications and specific training
- Full NVQ Level 2 in customer service, business administration, accounting, or IT (essential)
- GCSE A-C (or equivalent) in English Language and Mathematics (essential)
-Level 2 IT Qualification, such as ECDL (European Computer Driving Licence) (essential)
- Level 3 Information, Advice and Guidance qualification (desirable)
- Level 3 PTLLS/AET qualification or equivalent (desirable)
- First Aid at Work Certificate (desirable)
- IOSH Health and Safety Qualification (desirable)
Experience
- Delivering employability support or coaching to adults or young people (essential)
- Employer engagement and securing work placements or vacancies (essential)
- Working with individuals facing multiple or complex barriers (essential)
- Working to performance targets within a funded programme (essential)
- Using a CRM or learner management system to record activity (desirable)
- Knowledge of the local labour market within Early Years and Health and Social Care (desirable)
Knowledge
- Barriers to learning and employment (essential)
- How to support customer and promote independence (essential)
- Support strategies for various customer specific needs (essential)
- Awareness of safeguarding and Prevent responsibilities (essential)
- Understanding of DWP or ESFA/ASF funded provision and compliance (desirable)
- Delivery of Skills Bootcamps (desirable)
Skills
- Full Driving licence with access to a car with Business Insurance
- The ability to work under pressure in a highly performance driven organisation
- The ability to work effectively as part of a team
- The ability to work accurately and actively programme solving
- The ability to reflect on your own performance to support quality improvement
- The ability to manage time effectively and plan your own work load
- The ability work with little supervision or guidance
- The ability to maintain one’s own motivation when things are getting tough
- The ability to be proactive
- The ability to understand one’s own limitations within the role
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods
This role plays a vital role in supporting participants on Skills Bootcamp programmes to develop the skills, confidence, and experience needed to progress into sustained employment, apprenticeships, or further training. These intensive, sector-specific programmes are designed to address local labour market needs and provide fast-track training aligned to employer vacancies. The post holder will deliver personalised one-to-one coaching, targeted employability workshops, and proactive employer engagement to source high-quality work placements, guaranteed interviews, and job outcomes. The role is important in ensuring that participants complete the boot-camp successfully and are fully prepared to enter or progress in the workplace, contributing to programme performance targets and fulfilling funding requirements.
Key Responsibilities and Key Performance Indicators
- Deliver tailored one-to-one coaching, action planning and mentoring
- Facilitate high-quality group sessions/workshops on employability topics
- Actively source, broker and maintain employer relationships to secure meaningful work placements, job trials and employment opportunities
- Carry out effective initial assessments, skills diagnostics and needs analyses to identify participant goals, support needs and progression pathways
- Monitor participant progress against agreed action plans
- Support participants to access external support services where appropriate
- Match participants to suitable vacancies, support them through the application process, to prepare for interview and induction
- Work collaboratively with tutors, keyworkers and referral agencies
- Organise and supervise employer visits, careers talks, job fairs and placement review meetings
- Maintain up-to-date labour market knowledge
- Ensure all activity is compliant with contractual obligations, safeguarding standards and GDPR requirements
- Perform any additional requests in line with the key responsibilities of this role
Key Performance Indicators
- Number and percentage of participants achieving job outcomes or positive destinations
- Volume of high-quality work placements secured and completed
-Retention and attendance rates of participants
- Employer satisfaction scores
- Timeliness and accuracy of paperwork and records on CRM
- Participant feedback and satisfaction levels
- Number of employer engagement activities and new employer relationships secured
- Achievement of programme-specific contractual targets (e.g. job entries, sustained outcomes, progressions)
Skills, Knowledge and Expertise
Qualifications and specific training
- Full NVQ Level 2 in customer service, business administration, accounting, or IT (essential)
- GCSE A-C (or equivalent) in English Language and Mathematics (essential)
-Level 2 IT Qualification, such as ECDL (European Computer Driving Licence) (essential)
- Level 3 Information, Advice and Guidance qualification (desirable)
- Level 3 PTLLS/AET qualification or equivalent (desirable)
- First Aid at Work Certificate (desirable)
- IOSH Health and Safety Qualification (desirable)
Experience
- Delivering employability support or coaching to adults or young people (essential)
- Employer engagement and securing work placements or vacancies (essential)
- Working with individuals facing multiple or complex barriers (essential)
- Working to performance targets within a funded programme (essential)
- Using a CRM or learner management system to record activity (desirable)
- Knowledge of the local labour market within Early Years and Health and Social Care (desirable)
Knowledge
- Barriers to learning and employment (essential)
- How to support customer and promote independence (essential)
- Support strategies for various customer specific needs (essential)
- Awareness of safeguarding and Prevent responsibilities (essential)
- Understanding of DWP or ESFA/ASF funded provision and compliance (desirable)
- Delivery of Skills Bootcamps (desirable)
Skills
- Full Driving licence with access to a car with Business Insurance
- The ability to work under pressure in a highly performance driven organisation
- The ability to work effectively as part of a team
- The ability to work accurately and actively programme solving
- The ability to reflect on your own performance to support quality improvement
- The ability to manage time effectively and plan your own work load
- The ability work with little supervision or guidance
- The ability to maintain one’s own motivation when things are getting tough
- The ability to be proactive
- The ability to understand one’s own limitations within the role
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods