Fire Security Service Supervisor – Southend - £35K
| Posting date: | 05 June 2025 |
|---|---|
| Salary: | £30,000 to £35,000 per year |
| Hours: | Full time |
| Closing date: | 05 July 2025 |
| Location: | Southend-on-Sea, Home Counties, SS0 0AJ |
| Company: | Pertemps |
| Job type: | Permanent |
| Job reference: | 56894394 |
Summary
Fire and Security Service Supervisor – Southend-on-Sea - £35,000
My client is a well-established and reputable fire & security service provider who covers London and the home counties. They are now seeking a service supervisor to join their team.
Salary Package:
- £30,000 - £35,000
- Mon-Fri, 8am – 5pm
- 20 Days Plus Bank Holidays, Birthday Off (1 additional day per years’ service)
- Onsite parking
Duties:
- Fulfil the responsibilities of a Lead Service Coordinator when required, including providing cover during periods of annual leave
- Act as Service Manager in their absence to ensure continuity of leadership
- Offer guidance, mentorship, and training to Lead Coordinators to support their professional development
- Collaborate with other departments and personnel to effectively resolve operational issues
- Provide oversight and direction to both Lead Coordinators and Service Coordinators
- Produce regular reports and updates for designated clients, and represent the department in client meetings
- Monitor, analyse, and report on team performance metrics and trends
- Deliver constructive feedback on individual staff performance to support improvement and development
- Manage escalated matters related to the service department, both internally and externally
- Conduct return-to-work interviews, probationary reviews, and development meetings in conjunction with the Service Manager
- Allocate and prioritize workloads for Lead Coordinators to ensure timely and effective task completion
- Work alongside the Service Manager to identify and implement strategies for improving departmental efficiency and profitability
- Perform quality assurance checks on individual outputs, using results to provide tailored coaching and guidance
- Design, implement, and revise internal processes to optimize service delivery
- Develop and update comprehensive training materials and documentation
- Support the recruitment process for departmental office roles, including CV screening, virtual interviews, and in-person assessments
- Participate in senior-level meetings, such as monthly service management reviews and Integrated Delivery Meetings (IDMs)
Person Specification:
- Excellent organisational skills.
- Strong oral and written communications skills.
- Willingness to be a team player, with the ability to work flexibly across different work areas.
- Great problem-solving skills.
Preferred Experience:
- Minimum 5 years’ administrative experience
- Experience working within the Fire & Security sector
Please Contact
Georgie Thain
gthain@rgb.co.uk [1]
020 7932 2800
Links:
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[1] mailto:gthain@rgb.co.uk
My client is a well-established and reputable fire & security service provider who covers London and the home counties. They are now seeking a service supervisor to join their team.
Salary Package:
- £30,000 - £35,000
- Mon-Fri, 8am – 5pm
- 20 Days Plus Bank Holidays, Birthday Off (1 additional day per years’ service)
- Onsite parking
Duties:
- Fulfil the responsibilities of a Lead Service Coordinator when required, including providing cover during periods of annual leave
- Act as Service Manager in their absence to ensure continuity of leadership
- Offer guidance, mentorship, and training to Lead Coordinators to support their professional development
- Collaborate with other departments and personnel to effectively resolve operational issues
- Provide oversight and direction to both Lead Coordinators and Service Coordinators
- Produce regular reports and updates for designated clients, and represent the department in client meetings
- Monitor, analyse, and report on team performance metrics and trends
- Deliver constructive feedback on individual staff performance to support improvement and development
- Manage escalated matters related to the service department, both internally and externally
- Conduct return-to-work interviews, probationary reviews, and development meetings in conjunction with the Service Manager
- Allocate and prioritize workloads for Lead Coordinators to ensure timely and effective task completion
- Work alongside the Service Manager to identify and implement strategies for improving departmental efficiency and profitability
- Perform quality assurance checks on individual outputs, using results to provide tailored coaching and guidance
- Design, implement, and revise internal processes to optimize service delivery
- Develop and update comprehensive training materials and documentation
- Support the recruitment process for departmental office roles, including CV screening, virtual interviews, and in-person assessments
- Participate in senior-level meetings, such as monthly service management reviews and Integrated Delivery Meetings (IDMs)
Person Specification:
- Excellent organisational skills.
- Strong oral and written communications skills.
- Willingness to be a team player, with the ability to work flexibly across different work areas.
- Great problem-solving skills.
Preferred Experience:
- Minimum 5 years’ administrative experience
- Experience working within the Fire & Security sector
Please Contact
Georgie Thain
gthain@rgb.co.uk [1]
020 7932 2800
Links:
------
[1] mailto:gthain@rgb.co.uk