Medical Administrator
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Part time |
| Closing date: | 30 June 2025 |
| Location: | M27 0NA |
| Remote working: | On-site only |
| Company: | The Poplars Medical Centre |
| Job type: | Contract |
| Job reference: | Medam001 |
Summary
Reception Duties:
• To greet patients in a friendly and courteous manner at all times.
• To answer telephone calls in a polite and professional manner.
• To make appointments for the doctors’ surgeries and nurses clinics using the Practice clinical information system
• To ensure that surgeries and clinics run on time, making sure that the doctors and other clinicians are aware of their schedules.
• To generate repeat prescription requests assisting patients with queries over new medication, drug names and generic products.
• To open the post and distribute accordingly. .
• To book outpatient appointments using the ERS system
• To retrieve patients’ medical records for various clinics and surgeries.
• To file patients records in the correct manner.
• To check and update patients’ addresses, telephone numbers etc, on both manual and computerised records.
• To scan all hospital correspondence accurately.
• To create new patients’ medical records.
• Culling & tagging of all new medical records
• Path Links – daily management of pathology results system.
• To provide secretarial cover in the absence of the practice secretary.
• Note summarising -entering patient histories from new medical records
• Entering relevant information from Out of Hours doctor reports onto clinical system
• Maintain and update patient priority lists.
• To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays.
• Chaperone GP if required.
• To ensure that the surgery in which you are working is left secure after use at all times during your work hours and ensuring Practice premises and perimeters are left secure at the end of the day.
• To ensure that strict confidentiality protocols are adhered to.
• To greet patients in a friendly and courteous manner at all times.
• To make appointments for the doctors’ surgeries and nurses clinics using the Practice clinical information system
• To book outpatient appointments using the ERS system
• To check and update patients’ addresses, telephone numbers etc, on both manual and computerised records.
• To scan all hospital correspondence accurately.
• To create new patients’ medical records.
• Path Links – daily management of pathology results system.
• To provide secretarial cover in the absence of the practice secretary.
• Monitor and action all patient’s DNA’s according to Practice policy.
• Entering relevant information from Out of Hours doctor reports onto clinical system
• Maintain and update patient priority lists.
• To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays.
• Chaperone GP if required.
• To ensure that the surgery in which you are working is left secure after use at all times during your work hours and ensuring Practice premises and perimeters are left secure at the end of the day.
• To ensure that strict confidentiality protocols are adhered to.
• Attending and contributing to practice meetings.
• To attend training sessions on behalf of the practice as required.
• To comply with health & safety procedures and report any areas of concern to the Practice Manager.
• Opening and securing of premises when required
Effort & Environment
• Use of PC on a daily basis requiring a high level of concentration for speed and accuracy.
• Receives highly sensitive and confidential information from patients and Practice staff.
• Requires main proportion of time sitting but some degree of standing and walking.
Confidentiality:
• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
• To greet patients in a friendly and courteous manner at all times.
• To answer telephone calls in a polite and professional manner.
• To make appointments for the doctors’ surgeries and nurses clinics using the Practice clinical information system
• To ensure that surgeries and clinics run on time, making sure that the doctors and other clinicians are aware of their schedules.
• To generate repeat prescription requests assisting patients with queries over new medication, drug names and generic products.
• To open the post and distribute accordingly. .
• To book outpatient appointments using the ERS system
• To retrieve patients’ medical records for various clinics and surgeries.
• To file patients records in the correct manner.
• To check and update patients’ addresses, telephone numbers etc, on both manual and computerised records.
• To scan all hospital correspondence accurately.
• To create new patients’ medical records.
• Culling & tagging of all new medical records
• Path Links – daily management of pathology results system.
• To provide secretarial cover in the absence of the practice secretary.
• Note summarising -entering patient histories from new medical records
• Entering relevant information from Out of Hours doctor reports onto clinical system
• Maintain and update patient priority lists.
• To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays.
• Chaperone GP if required.
• To ensure that the surgery in which you are working is left secure after use at all times during your work hours and ensuring Practice premises and perimeters are left secure at the end of the day.
• To ensure that strict confidentiality protocols are adhered to.
• To greet patients in a friendly and courteous manner at all times.
• To make appointments for the doctors’ surgeries and nurses clinics using the Practice clinical information system
• To book outpatient appointments using the ERS system
• To check and update patients’ addresses, telephone numbers etc, on both manual and computerised records.
• To scan all hospital correspondence accurately.
• To create new patients’ medical records.
• Path Links – daily management of pathology results system.
• To provide secretarial cover in the absence of the practice secretary.
• Monitor and action all patient’s DNA’s according to Practice policy.
• Entering relevant information from Out of Hours doctor reports onto clinical system
• Maintain and update patient priority lists.
• To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays.
• Chaperone GP if required.
• To ensure that the surgery in which you are working is left secure after use at all times during your work hours and ensuring Practice premises and perimeters are left secure at the end of the day.
• To ensure that strict confidentiality protocols are adhered to.
• Attending and contributing to practice meetings.
• To attend training sessions on behalf of the practice as required.
• To comply with health & safety procedures and report any areas of concern to the Practice Manager.
• Opening and securing of premises when required
Effort & Environment
• Use of PC on a daily basis requiring a high level of concentration for speed and accuracy.
• Receives highly sensitive and confidential information from patients and Practice staff.
• Requires main proportion of time sitting but some degree of standing and walking.
Confidentiality:
• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.