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CEMETERY CHARGEHAND

Job details
Posting date: 06 June 2025
Salary: £28,624 to £31,067 per year
Hours: Full time
Closing date: 18 June 2025
Location: HU16 4RU
Company: Hull City Council
Job type: Permanent
Job reference: 32805

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Summary

This is often a very demanding and hands on role where a number of cemetery related issues may arise at once whereby the individual will need to make quick and decisive decisions to ensure operations take place as expected and carried out in a safe working manner.
The Cemetery Chargehand will report to and will support the Cemetery Operations Team Leader. They will ensure all day to day cemetery operations are carried out safely and as the service, customers and stakeholders would expect.
The successful candidate will be working alongside the Cemetery Operations Team Leader and the other Cemetery Chargehand that is already in post.
Cemetery Operations is split between 3 different very important functions/teams: 1. Cemetery Operations team/workers, this team prepare graves for pending burials and various other tasks within the Council’s 5 cemeteries. 2. Memorial Safety Officers, staff check and record the safety of Memorial Headstones in the cemeteries and take appropriate remedial actions. 3. Cemetery Wardens, carry out officiating duties within the cemeteries and ensure they are tidy and presentable. The Cemetery Chargehand oversees the works being carried out by our teams and ensures staff are trained and have everything they need to carry out their duties effectively. They often need help, guidance and support from their Chargehand supervisor.
This is a demanding role which can be very physical at times. You will be working outdoors at times experiencing extremes of weather. Sometimes very hot, other times very cold and or wet, You must be able to transport yourself to different cemeteries and working points during the day using Bereavement Services vehicles.
This is a Supervisory role. You will be expected to lead, motivate and inspire staff under your direction and work effectively with the wider Bereavement Service and staff.
The role covers a number of administrative tasks including ensuring the Services Areas fleet of vehicles are maintained i.e. arranging for them to be serviced or repaired as necessary, also ensuring staff are permitted to drive the vehicles. Also ensuring servicing of equipment is carried out as necessary and essential items are ordered e.g. staff PPE and equipment.
You will travel between cemeteries to carry out grave checking to ensure excavations have been carried out correctly.
Additionally there is the need to have excellent customer care skills as you will be meeting families to carry out various service related appointments with bereaved families/ contractors / stakeholders. Sometimes responding to email queries and investigating complaints as necessary and implementing any learning from these.
This role will require you to work flexibly, and this may involve working variable hours including, extremely early mornings, Saturday, Sunday and public holidays.
For an informal discussion about the role, please contact Ann Hughes on 07526 200 199 or ann.hughes2@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
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