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Application Support Analyst
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £32,700 per year |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | Portishead, Bristol |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Alliance Homes Group |
| Job type: | Contract |
| Job reference: |
Summary
We have an exciting opportunity for two individuals to join our Business Systems team and provide expert support and maintenance for key business applications.
Ensuring systems are reliable, secure, and meet the needs of staff and customers, you will provide 1st and 2nd line support for housing management systems, CRM platforms, and other business-critical applications.
You will monitor performance and resolve incidents and assist in data quality checks, reporting, resting and compliance requirements.
You will also get the chance to contribute to digital inclusion and self-service initiatives by supporting customer-facing platforms and portals.
This is a fantastic step in your Business Systems career.
About You:
With an existing knowledge of SQL and relationship databases, you will also have experience of application support and ticket handling within a ticketing system.
A problem solver, you will be able to provide excellent customer service support, ideally in a Housing Association environment.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.
Ensuring systems are reliable, secure, and meet the needs of staff and customers, you will provide 1st and 2nd line support for housing management systems, CRM platforms, and other business-critical applications.
You will monitor performance and resolve incidents and assist in data quality checks, reporting, resting and compliance requirements.
You will also get the chance to contribute to digital inclusion and self-service initiatives by supporting customer-facing platforms and portals.
This is a fantastic step in your Business Systems career.
About You:
With an existing knowledge of SQL and relationship databases, you will also have experience of application support and ticket handling within a ticketing system.
A problem solver, you will be able to provide excellent customer service support, ideally in a Housing Association environment.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.