Campaign Manager
| Dyddiad hysbysebu: | 05 Mehefin 2025 |
|---|---|
| Cyflog: | £26,000 i £30,000 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 05 Gorffennaf 2025 |
| Lleoliad: | Chippenham, Wiltshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | New Resource Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 05.06.25 |
Crynodeb
Summary:
We are delighted to working on behalf of specialist service provider who are seeking a detail-oriented and client-focused professional to coordinate and oversee the execution of client-driven outreach initiatives.
This role is essential in managing day-to-day operational tasks related to client projects, ensuring accurate implementation, smooth delivery, and consistent communication. Acting as a central liaison between internal teams and external partners, the position requires excellent organisational skills, a solutions-oriented mindset, and a passion for delivering high-quality service.
Key responsibilities:
Project Coordination & Execution
• Organise and manage client-led communication projects from planning to completion.
• Compile and distribute project documentation, such as work briefs and data specifications.
• Track project milestones, flag potential risks, and facilitate internal and external updates.
Client Partnership & Service Excellence
• Serve as the primary operational contact for allocated clients, ensuring a responsive and proactive service approach.
• Build strong working relationships through regular calls, meetings, and reports.
• Address client needs and concerns promptly to support ongoing trust and collaboration.
Resource & Logistics Oversight
• Monitor usage levels of project-related resources, including printed materials and fulfilment stock.
• Coordinate ordering and replenishment in line with project timelines and budgets.
• Ensure all logistical components, such as return handling or draw events, are properly executed and recorded.
Issue Management & Quality Assurance
• Investigate and resolve delivery or service issues using structured processes.
• Perform checks on active campaigns to maintain accuracy and quality control.
• Maintain accurate logs and documentation of all operational activities and billable items.
Team Collaboration & Process Improvement
• Work cross-functionally with project teams and account managers to ensure alignment.
• Provide strategic insights based on client behaviour to support long-term retention and growth.
• Assist with process optimisation, reporting, and occasional internal initiatives.
Ideal Candidate:
• GCSE / A-Level’s
• Experience working within a B2B customer facing role.
• Experience within the charity sector
• Experience in briefing requirements to other teams.
• Gathers and analyses information from varied sources effectively
• Influences and persuades others with confidence
• Adapts quickly to changing processes and evolving environments
• Demonstrates excellent planning and organisational skills
This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.
We are delighted to working on behalf of specialist service provider who are seeking a detail-oriented and client-focused professional to coordinate and oversee the execution of client-driven outreach initiatives.
This role is essential in managing day-to-day operational tasks related to client projects, ensuring accurate implementation, smooth delivery, and consistent communication. Acting as a central liaison between internal teams and external partners, the position requires excellent organisational skills, a solutions-oriented mindset, and a passion for delivering high-quality service.
Key responsibilities:
Project Coordination & Execution
• Organise and manage client-led communication projects from planning to completion.
• Compile and distribute project documentation, such as work briefs and data specifications.
• Track project milestones, flag potential risks, and facilitate internal and external updates.
Client Partnership & Service Excellence
• Serve as the primary operational contact for allocated clients, ensuring a responsive and proactive service approach.
• Build strong working relationships through regular calls, meetings, and reports.
• Address client needs and concerns promptly to support ongoing trust and collaboration.
Resource & Logistics Oversight
• Monitor usage levels of project-related resources, including printed materials and fulfilment stock.
• Coordinate ordering and replenishment in line with project timelines and budgets.
• Ensure all logistical components, such as return handling or draw events, are properly executed and recorded.
Issue Management & Quality Assurance
• Investigate and resolve delivery or service issues using structured processes.
• Perform checks on active campaigns to maintain accuracy and quality control.
• Maintain accurate logs and documentation of all operational activities and billable items.
Team Collaboration & Process Improvement
• Work cross-functionally with project teams and account managers to ensure alignment.
• Provide strategic insights based on client behaviour to support long-term retention and growth.
• Assist with process optimisation, reporting, and occasional internal initiatives.
Ideal Candidate:
• GCSE / A-Level’s
• Experience working within a B2B customer facing role.
• Experience within the charity sector
• Experience in briefing requirements to other teams.
• Gathers and analyses information from varied sources effectively
• Influences and persuades others with confidence
• Adapts quickly to changing processes and evolving environments
• Demonstrates excellent planning and organisational skills
This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.