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Waste Services Improvement Manager

Job details
Posting date: 05 June 2025
Salary: £48,144 to £53,616 per year
Hours: Full time
Closing date: 22 June 2025
Location: Manston, Ramsgate
Remote working: On-site only
Company: Thanet District Council
Job type: Permanent
Job reference: TDC0797

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Summary

We are looking for a Waste Service Improvement Manager to join our team with the goal to modernise and constantly improve the Waste and Recycling service in Thanet District Council

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

The ideal candidate will have experience of both the waste industry (although this is not essential) and also analysing and presenting data to improve workflows and performance.

The successful applicant must also be keen to implement change and try new ways of working, and be able to present these changes to the managerial team and the frontline staff.

This is the perfect opportunity for the right person to help modernise a Waste Service which has an exciting year ahead planned. If you are looking for your next career move, enjoy a challenge and implementing change, we would love to hear from you.

Main Tasks and Accountabilities:

-Create and maintain service KPIs for use both internally and externally such as monthly performance reports and cabinet reports.
-Work closely with other members of the Cleansing team to identify areas of improvement and efficiency.
-Manage the Operational Support Team
-Lead on supplying essential data provision such as Extended Producer Responsibility (EPR) reporting and Waste Data Flow.
-Create, maintain, evolve and manage service dashboard(s) to enable monitoring of service performance.
-Lead on relevant projects and report writing as required.
-When appropriate attend public and internal meetings including the corporate management team to present information/ideas specific to your area of responsibility.
-Work in conjunction with other TDC departments/officers to ensure best practice and service delivery across the authority.
-As necessary to meet business needs, cover the roles and responsibilities of other members of the Waste Service Managers team.
-Prepare all necessary reports and records, with appropriate analysis, for the accurate and timely production of any information required for committee reports, official returns and performance measurement.
-Lead on automating processes within the department, making data accurate and readily available.
-Be a figurehead for a culture of Health and Safety throughout the organisation.
-Foster a culture of acceptance, diversity and inclusivity amongst all staff.

For more information about this post please contact Matt Elmer on 07368696032

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