Director of Care
| Posting date: | 05 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 27 June 2025 |
| Location: | Shrewsbury, SY3 8HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0093-25-0000 |
Summary
To provide leadership, strategic direction, and operational management of the hospice clinical services ensuring service provision is in line with the overall aims of the charity. The Director of Care ensures the delivery of high-quality, compassionate, and person-centred care to patients at the end of life, while maintaining high standards of clinical governance and compliance with all relevant legislation. As a member of the Senior Management Team the post-holder has a corporate role in delivering the organisational values. The post holder will have the authority to use their own initiative and will be expected to investigate, make decisions, and act within broad management direction and guidelines. To meet the needs of the organization, the post holder may be required on a temporary basis to perform other duties within their capacity, competence, professional qualifications, and general level of responsibility. Any such duties may, with agreement, be made permanent. Leadership and Strategic Oversight 1. As a member of the Senior Management Team attend Board meetings and lead in strategy development, policy formation, and management of matters concerning non-medical patient services reporting to and advising the Chief Executive and Board of Trustees. 2. To lead the creation of a strategic vision of excellence for care and empower others to participate in developing and implementing that vision. 3. Provide leadership to the nursing and clinical support services to ensure a caring, supportive but challenging environment and provide coaching to direct reporting staff to support them to achieve operational objective 4. To scope need, review data, and give recommendations for the redesign of services as and when appropriate both within the Hospice and in the community, driving forward quality, continuous improvement, and innovation. 5. Represent the Hospice externally with the aim of influencing the end-of-life and specialist palliative care agenda at local; regional and national levels, and in turn influencing the Hospice's future strategic direction. 6. Promote and support evidence-based care and actively encourage research initiatives within the Hospice and externally. 7. Promote the values and culture of the Hospice in decision-making and behaviours Governance and Quality Assurance 1. Ensure the Hospice meets and exceeds all legislative and regulatory standards as set out by the Care Quality Commission and the Health and Safety Executive. 2. To lead on the evaluation and implementation of the National Institute for Health and Care Excellence (NICE), National Service Framework guidance and other relevant national and regional guidance. 3. Undertake the role and fulfill the responsibilities of Registered Manager, ensuring the Hospice is compliant with all the required national quality standards and related legislation. 4. Undertake the role and fulfill the responsibilities of Accountable Officer, ensuring the Hospice complies with all relevant guidance and legislation. 5. Undertake the role of Caldicott Guardian, ensuring the Hospice is compliant with national standards. 6. Undertake the role of Complaints Manager; ensuring complaints and concerns are handled effectively and efficiently and in accordance with legislation and current best practice. 7. To act as Clinical Governance Lead ensuring a framework through which Severn Hospice ensures continuous improvement and the underpinning of quality services to patients including robust reporting mechanisms and evidence that meet the requirements of our regulating bodies. 8. Ensure the overall effective management of all non-medical patient services in accordance with the philosophy of the Hospice. 9. With the Consultants in Palliative Medicine ensure the effective development, implementation, and review of the Hospices clinical policies and procedures to ensure patient safety and best clinical practice. Staffing 1. Provide efficient and effective leadership and management of staff facilities and resources. 2. Ensure that all nursing, professionally registered clinical support, and other staff meet both the Hospices and statutory professional requirements. 3. Set the strategic direction for the professional development of all clinical staff, encouraging a proactive and explicit programme of development for both individuals and departments; and that concords with the Hospices overall strategic development. 4. Ensure that a robust process for staff appraisals, development, and performance management is in place and complied with. Financial and Resource Management 1. To have ultimate responsibility for business planning and budgetary control of services under their responsibility. To liaise with departments to ensure that expenditure is within budget. Collaboration 1. To work closely with other palliative care providers, both locally and nationally, influencing, supporting, and contributing to the development of palliative care services in the wider health and social care setting. 2. To act as an ambassador for the Hospice and deputise for the Chief Executive in their absence. 3. Maintain excellent working relationships with our commissioners and local partner organisations, liaising with NHS Acute and Community Trusts, other community services, and Hospices as required. 4. Develop and maintain links with local and national professional groups by participating and/or networking with other groups/services for the wider development of palliative care at Severn Hospice. 5. Promote the active involvement of the Hospice in conferences, seminars, and publications. Other 1. Keep abreast of developments in practice. 2. Negotiate your own action plan to ensure continuous professional development and enhance role competence. 3. Contribute to internal and external training initiatives to ensure continued assessment and development of the appropriate skills mix required for hospice service delivery. The above job description is a summary of the main responsibilities of the post holder and not an exhaustive list of duties to be undertaken. The duties may be redefined in accordance with the demands of the service. Any redefinition will be subject to discussion between yourself and your manager and be within your level of competence.