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Box Office & Customer Relationship Management Supervisor - Level 2 Welsh

Job details
Posting date: 05 June 2025
Hours: Part time
Closing date: 18 June 2025
Location: Swansea, Wales
Remote working: On-site only
Company: Swansea University
Job type: Permanent
Job reference: SU00721

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Summary

This is a permanent role working 21 hours a week over 7 days.

This dynamic role focusses on Box Office and CRM management, sales and communications for a range of cultural, academic and commercial activities and events hosted at Taliesin Arts Centre, and for other on and off-campus projects.

Duties include:

Collating and uploading event data to the Box Office system and website.
Facilitating and overseeing the online sales process and associated tasks.
Producing reports for finance, programming and marketing functions, and visiting companies.
Monitoring customer feedback and analysing survey results.
Collaborating with the marketing team to develop and implement customer communications.
Full details included in the Job Description.

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