National Account Manager
| Posting date: | 05 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 July 2025 |
| Location: | B69 3ES |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Workwear Uniform Group Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Workwear Uniform Group Ltd (WWUGL) is a leader in the sourcing, design, manufacture and distribution of technical workwear, PPE and bespoke corporate uniforms.
Boasting £100m annual turnover and an international reach, the Group comprises multiple brands who each excel in a distinct part of the workwear lifecycle. This enables us to offer cradle-to-grave solutions to household brands spanning construction, healthcare, rail, logistics, banking, retail, tourism and more.
You'll play a central role in driving the growth of two of the Group’s key brands: Direct Corporate Clothing (off-the-shelf PPE and workwear contract specialists) and Incorporatewear (bespoke corporate uniform specialists).
You’ll also help establish WWUGL as a renowned brand in and of itself.
KEY RESPONSIBILITIES
- Full contract and client relationship management and responsibility
- Client retention through contract extensions and involvement with associated tendering activity
- On time in full delivery of client rollouts through use of critical path planning
- Sales growth through active promotion of cross-selling and account development
- Margin protection through pricing reviews and price file maintenance
- Delivery of garments to agreed SLAs
- Accurate forecasting of client spend
- Maintenance of accurate client data including wearer wardrobe profiles
- Completion of relevant KPI and ad hoc reporting
- Management of aged debt with clients
- Management of client orders and stock levels
- Management of outstanding debts, where requested
- Management of associated Account Administrator
- Ad hoc duties, as required.
- Communicating and meeting on a regular basis with key internal staff as listed below to ensure co-ordinated customer response
- Awareness of company’s ISO 19001, 14001 and 45001 accreditations, objectives, and requirements.
- Attend annual company training and refresher courses.
- Any additional task or duties requested by management.
KNOWLEDGE AND EXPERIENCE REQUIREMENTS
- Proven experience of B2B account management
- Excellent communication skills at all levels
- Excellent analytical skills
- Highly organised with a flexible working approach
- Knowledge and understanding of relevant internal reporting systems
- Pragmatic and practical management and development skills
- Awareness of situations requiring customer empathy
- Ability to work under pressure and achieve tight deadlines
- High level of interpersonal skills.
- Proven sales track record.
- Strong sales negotiator.
- Good level of project management skills.
- Excellent time management skills.
- Good knowledge of the textile or garment industry
- Good IT appreciation and practical ability particularly Excel
- Previous experience within the corporate clothing sector desirable but not essential.
Job Types: Full-time, Permanent
Benefits:
Company pension
Free parking
Schedule:
Monday to Friday
Experience:
B2B: 2 years (required)
B2C: 2 years (required)
Account Management: 2 years (required)
Workwear: 2 years (required)
Boasting £100m annual turnover and an international reach, the Group comprises multiple brands who each excel in a distinct part of the workwear lifecycle. This enables us to offer cradle-to-grave solutions to household brands spanning construction, healthcare, rail, logistics, banking, retail, tourism and more.
You'll play a central role in driving the growth of two of the Group’s key brands: Direct Corporate Clothing (off-the-shelf PPE and workwear contract specialists) and Incorporatewear (bespoke corporate uniform specialists).
You’ll also help establish WWUGL as a renowned brand in and of itself.
KEY RESPONSIBILITIES
- Full contract and client relationship management and responsibility
- Client retention through contract extensions and involvement with associated tendering activity
- On time in full delivery of client rollouts through use of critical path planning
- Sales growth through active promotion of cross-selling and account development
- Margin protection through pricing reviews and price file maintenance
- Delivery of garments to agreed SLAs
- Accurate forecasting of client spend
- Maintenance of accurate client data including wearer wardrobe profiles
- Completion of relevant KPI and ad hoc reporting
- Management of aged debt with clients
- Management of client orders and stock levels
- Management of outstanding debts, where requested
- Management of associated Account Administrator
- Ad hoc duties, as required.
- Communicating and meeting on a regular basis with key internal staff as listed below to ensure co-ordinated customer response
- Awareness of company’s ISO 19001, 14001 and 45001 accreditations, objectives, and requirements.
- Attend annual company training and refresher courses.
- Any additional task or duties requested by management.
KNOWLEDGE AND EXPERIENCE REQUIREMENTS
- Proven experience of B2B account management
- Excellent communication skills at all levels
- Excellent analytical skills
- Highly organised with a flexible working approach
- Knowledge and understanding of relevant internal reporting systems
- Pragmatic and practical management and development skills
- Awareness of situations requiring customer empathy
- Ability to work under pressure and achieve tight deadlines
- High level of interpersonal skills.
- Proven sales track record.
- Strong sales negotiator.
- Good level of project management skills.
- Excellent time management skills.
- Good knowledge of the textile or garment industry
- Good IT appreciation and practical ability particularly Excel
- Previous experience within the corporate clothing sector desirable but not essential.
Job Types: Full-time, Permanent
Benefits:
Company pension
Free parking
Schedule:
Monday to Friday
Experience:
B2B: 2 years (required)
B2C: 2 years (required)
Account Management: 2 years (required)
Workwear: 2 years (required)