Planner/Scheduler
| Posting date: | 05 June 2025 |
|---|---|
| Salary: | £18 per hour |
| Hours: | Full time |
| Closing date: | 05 July 2025 |
| Location: | Stratford, London, E15 4PH |
| Company: | Daniel Owen Ltd |
| Job type: | Temporary |
| Job reference: | 050620225_1749109452 |
Summary
Planner/Scheduler
East London, Stratford
Temporary 12 week contract (Could potentially be extended)
Monday - Friday
£18 Per Hour
Social Housing Experience Needed
Daniel Owen are proud to be representing a well-known company based in the East London, Stratford area who are looking for a highly skilled Planner/Scheduler to join their team.
They are looking for an experienced Planner/Scheduler.
Purpose:
To manage the daily workload of the Direct Maintenance Technicians with a view to maximise the efficiency of the Reactive Repairs & Maintenance service and provide key management information to facilitate accurate forecasts and the planning of activities to internal stakeholders using the appropriate information systems. Assist in the delivery of a right first-time service, ensure Technicians have sufficient time on site to deliver a first-time fix. Maintain customer focus and contribute to delivering the highest level of service possible.
Knowledge, Skills and Abilities:
- Demonstrable knowledge/experience of a workforce management and/or telephony systems in a fast paced, customer facing environment
- An understanding of Service Level dynamics, resource implications and performance indicators
- Able to demonstrate analytical skills
- Effective written and verbal communications skills
- Ability to produce detailed and accurate reports and forecast
- Effective organisational skills
- An ability to deliver excellent customer service
- Intermediate level computer skill (e.g. Microsoft Office Word, Excel, use of a dynamic scheduling system)