Public Liability Claims Handler
Posting date: | 04 June 2025 |
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Salary: | £30,000 to £40,000 per year |
Hours: | Full time |
Closing date: | 04 July 2025 |
Location: | Chelmsford, Home Counties, CM1 1QS |
Remote working: | Hybrid - work remotely up to 1 day per week |
Company: | IPS Group Limited |
Job type: | Permanent |
Job reference: | 56879593 |
Summary
Location: UK-Based (Hybrid Working Options)
Type: Full-Time | Permanent
Salary: Competitive + Bonus + Benefits
Join a Leading Global Loss Adjuster in a High-Profile, Client-Facing Role
Are you an experienced Casualty Claims Handler with a passion for delivering outstanding technical service? We’re recruiting on behalf of a global firm seeking a dedicated professional to handle a portfolio of UK and European Real Estate Casualty Claims, including Public Liability (Injury and Third-Party Property Damage).
What You’ll Be Doing:
- Handling Real Estate Casualty claims from first notification to settlement (cradle-to-grave).
- Conducting thorough desktop investigations and determining policy coverage and liability.
- Managing a portfolio of complex claims across the UK and Europe.
- Liaising with insurers, brokers, policyholders, and internal teams to progress claims and provide excellent customer service.
- Preparing reports, MI, and formal client advice.
- Supporting account management and invoicing functions.
- Ensuring compliance with internal systems, SLA targets, and regulatory standards.
What We’re Looking For:
- 3+ years of experience in Casualty Claims Handling (Public Liability essential).
- Strong technical knowledge of UK claims protocols; EU claims exposure a bonus.
- Experience with desktop-based claims investigation.
- Highly organised with excellent communication and stakeholder management skills.
- Comfortable working both independently and as part of a wider adjusting team.
- Ideally working toward a professional qualification (e.g., CII, CILA).
- Foreign language skills (Spanish, French, German, or Italian) would be an advantage but not essential.
Why Apply?
- Join a respected, collaborative team with a reputation for technical excellence.
- Handle a high-profile, multinational portfolio with room for technical development.
- Competitive salary package including bonus, car allowance, and flexible working.
- Opportunities for career progression and professional development.
Apply Now or contact Kieran on 0121 392 9064 to learn more about this opportunity.
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