Operations Manager (Complex Needs and Transition)
| Posting date: | 05 June 2025 |
|---|---|
| Salary: | £50,788 to £52,805 per year |
| Additional salary information: | Casual Car User Allowance |
| Hours: | Full time |
| Closing date: | 18 June 2025 |
| Location: | Greater Manchester, North West England |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Manchester City Council |
| Job type: | Permanent |
| Job reference: | 6091 |
Summary
We are a fast-expanding service and with the increasing complexities of social work, are investing in a Social Work Operational Lead, who will support Team Managers and Social Workers to ensure best practice around: Safeguarding; Mental Capacity; Court work; legal and knowledge literacy; Evidence based practice and research; Strengths based and Person Centred practice, Communities of Practice; Students and ASYE.
The post will work across a number of teams including The Preparing for Adulthood Team, Drug and Alcohol Team, Entrenched Rough Sleeping Team, Sensory Team, and Emergency Duty Service, and will have direct responsibility for the supervision of the Team Managers of these teams and also chairing The Integrated Transition Allocation and Referral Panel, The Complex Needs Reassurance Hub, and The Complex Needs Enhanced Risk Management Forum.
Key to this role is driving up the quality of assessment and support planning, whilst ensuring people who live risky lives are safe. The post holder will work with the team to identify gaps in provision and work with partners across, health, education, children’s and commissioning to co-produce options.
The post holder will actively seek evidence and research based practice to imbed this into the everyday working of the team. The Complex Needs Team do things differently and are not afraid of change and challenge to ensure the approach for the citizens we support.
This is an exciting opportunity for the post holder to really influence and contribute to strategic conversation, projects and development plans. Our aim is to continue to embed and improve upon our strength-based practice to enhance the citizen experience and their self-named outcomes. Join this ambitious service, share our vision to Bee the difference.
If you would like to discuss this role further, please contact Caitlin Chapman, Service Manager, 07903115223 caitlin.chapman@manchester.gov.uk
The post will work across a number of teams including The Preparing for Adulthood Team, Drug and Alcohol Team, Entrenched Rough Sleeping Team, Sensory Team, and Emergency Duty Service, and will have direct responsibility for the supervision of the Team Managers of these teams and also chairing The Integrated Transition Allocation and Referral Panel, The Complex Needs Reassurance Hub, and The Complex Needs Enhanced Risk Management Forum.
Key to this role is driving up the quality of assessment and support planning, whilst ensuring people who live risky lives are safe. The post holder will work with the team to identify gaps in provision and work with partners across, health, education, children’s and commissioning to co-produce options.
The post holder will actively seek evidence and research based practice to imbed this into the everyday working of the team. The Complex Needs Team do things differently and are not afraid of change and challenge to ensure the approach for the citizens we support.
This is an exciting opportunity for the post holder to really influence and contribute to strategic conversation, projects and development plans. Our aim is to continue to embed and improve upon our strength-based practice to enhance the citizen experience and their self-named outcomes. Join this ambitious service, share our vision to Bee the difference.
If you would like to discuss this role further, please contact Caitlin Chapman, Service Manager, 07903115223 caitlin.chapman@manchester.gov.uk
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