Support Desk/Network Analyst
| Dyddiad hysbysebu: | 04 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Gorffennaf 2025 |
| Lleoliad: | EC1A 9HP |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | PRP Architecture LLP |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We are looking for a Support Desk/Network Analyst to join our busy Technology team in London.
We're looking to expand our practice with people who we believe will thrive in our fantastic working environment. At the core of our culture and ethos is our desire to encourage employees to feel part of the wider PRP team as well as their local studio.
The primary function of this role is to provide hands-on first & second-line support to PRP's 4 studios in London, Manchester, Wroclaw and Sopot. If you have Minimum of three years’ experience in a customer facing role in IT, awareness of customer and business needs as well as understanding of SLAs, we'd love to hear from you. In this role, you would need to be self-motivated, have good time management, methodological approach and attention to detail.
Required Technical skills:
Experience supporting Windows 10/11 clients and Microsoft Office suite.
Experience managing iOS devices on an MDM platform.
Experience supporting specialist software (Autodesk, Adobe) is a bonus.
Experience with corporate IT management systems: Active Directory, Microsoft Entra and Intune, Microsoft Configuration Manager, endpoint and email security suites.
Good understanding of Windows OS configuration and management concepts: GPOs, Intune configurations, Windows security model.
Industry certification is a bonus
Working knowledge of Powershell beneficial.
In this role some inter-office travel will be required.
Benefits
As well as a competitive salary, we also offer fantastic benefits:
Option to join Simply Health scheme to obtain treatment and reclaim medical costs
£100 towards cost of eye care
Hybrid working plus up to 2 weeks of remote working
23 days' holidays plus bank holidays (increasing to 25 days after 3 years)
Volunteer days
Workplace Pension with 4.5% employer contribution
Enhanced family leave
Access to 1:1 Independent Pension Advice
Permanent Health Insurance up to 50% of salary
Season Ticket Loan
Cycle to work scheme
Social events such as annual study trip, summer and Christmas parties, charity fundraising opportunities
Design Away Day (London)
Dog-friendly offices
PRP is an equal opportunities employer.
We are a Disability Confident Committed Employer with inclusive and accessible recruitment processes. Please contact us if you need any support in making your application.
We're looking to expand our practice with people who we believe will thrive in our fantastic working environment. At the core of our culture and ethos is our desire to encourage employees to feel part of the wider PRP team as well as their local studio.
The primary function of this role is to provide hands-on first & second-line support to PRP's 4 studios in London, Manchester, Wroclaw and Sopot. If you have Minimum of three years’ experience in a customer facing role in IT, awareness of customer and business needs as well as understanding of SLAs, we'd love to hear from you. In this role, you would need to be self-motivated, have good time management, methodological approach and attention to detail.
Required Technical skills:
Experience supporting Windows 10/11 clients and Microsoft Office suite.
Experience managing iOS devices on an MDM platform.
Experience supporting specialist software (Autodesk, Adobe) is a bonus.
Experience with corporate IT management systems: Active Directory, Microsoft Entra and Intune, Microsoft Configuration Manager, endpoint and email security suites.
Good understanding of Windows OS configuration and management concepts: GPOs, Intune configurations, Windows security model.
Industry certification is a bonus
Working knowledge of Powershell beneficial.
In this role some inter-office travel will be required.
Benefits
As well as a competitive salary, we also offer fantastic benefits:
Option to join Simply Health scheme to obtain treatment and reclaim medical costs
£100 towards cost of eye care
Hybrid working plus up to 2 weeks of remote working
23 days' holidays plus bank holidays (increasing to 25 days after 3 years)
Volunteer days
Workplace Pension with 4.5% employer contribution
Enhanced family leave
Access to 1:1 Independent Pension Advice
Permanent Health Insurance up to 50% of salary
Season Ticket Loan
Cycle to work scheme
Social events such as annual study trip, summer and Christmas parties, charity fundraising opportunities
Design Away Day (London)
Dog-friendly offices
PRP is an equal opportunities employer.
We are a Disability Confident Committed Employer with inclusive and accessible recruitment processes. Please contact us if you need any support in making your application.
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Hyderus o ran Anabledd
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