Senior Business Support Analyst - 12 month FTC
| Dyddiad hysbysebu: | 03 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Gorffennaf 2025 |
| Lleoliad: | Deeside, CH5 2LE |
| Cwmni: | Booker Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 26016 |
Crynodeb
\"Please note, this role can be based out of our Eccles, Deeside OR Wellingborough office.\"
Booker is creating a new Senior Business Support Analyst role on a 12-month fixed-term basis to accelerate our multi-technology transformation across Finance, Operations and Product.
Acting as the bridge between business teams and Technology, you will capture requirements, translate them into system or process enhancements and steer delivery through to adoption and benefit realisation. Day-to-day, you will manage incident resolution and project commitments, meeting SLAs while ensuring initiatives land on time and within budget.
Success demands hands-on experience with technology change in at least one of the target domains, a sharp analytical mindset, polished stakeholder skills, and working knowledge of Agile, ITIL, or DevOps practices.
- Manage project development budgets.
- Monitor system KPIs.
- Support delivery of the SAP system roadmap.
- Experience with projects involving multiple business units/user communities that involve a significant element of business change.
- Experience in managing change from conception and design to testing, delivery and ultimately support.
- Experience/exposure to software development methodology, e.g. Agile.
- Commercially aware and keen to understand the wholesale business and how different functions interact.
- Good people management, with proven ability to effectively work with other internal and external teams.
- Service management skills with experience of successful support provision and project leading.
- Consistent delivery of results.