Practice Manager
| Posting date: | 03 June 2025 |
|---|---|
| Salary: | £55,000.00 per year |
| Additional salary information: | £55000.00 a year |
| Hours: | Full time |
| Closing date: | 18 June 2025 |
| Location: | Cardiff, CF24 2HB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4471-25-0005 |
Summary
Key Responsibilities 1. Operational Management Ensure the smooth running of appointment systems in collaboration with GPs and clinicians. Work with the Branch Manager and senior receptionists to prepare weekly staff rotas, ensuring adequate coverage. Liaise with the Business Partner and Caldicot Guardian on data protection matters, including FOI, EIR, and SAR requests. Visit Ringland Medical Practice at least once per week and be based at Cardiff Royal Infirmary at least two days per week (subject to service needs). Ensure compliance with all relevant NHS and regulatory guidelines. 2. Financial & Payroll Management Oversee practice finances, ensuring financial sustainability. Process invoices, run monthly payroll, manage HMRC submissions, and oversee pension administration. 3. Human Resources & Staff Development Oversee recruitment, retention, and performance management of all FEMC staff. Conduct appraisals for non-clinical staff. Address non-clinical issues for GPs and other clinicians as needed. Ensure disability and health & safety assessments are regularly reviewed and implemented. Facilitate multi-disciplinary team meetings and ensure all staff are informed of updates. 4. IT & Systems Management Manage the clinical IT system, ensuring security, performance, and compliance. 5. Complaints & Patient Experience Act as FEMCs Complaints Officer, working alongside the Lead GP to manage the complaints process under Putting Things Right regulations. 6. GMS Contract & NHS Cluster Engagement Provide necessary data submissions to the Health Board(s) on a regular and ad-hoc basis. Represent FEMC at cluster meetings, particularly in the absence of the Business Partner. 7. Compliance & Governance Ensure FEMC adheres to Data Protection Act and Information Governance regulations. Maintain confidentiality of patient and staff information at all times. Ensure the practice complies with Health & Safety policies and conducts regular risk assessments. General Responsibilities Ensure reception staff are properly trained and supported in their roles. Represent FEMC in external meetings when required. Training & Professional Development Ensure all staff complete statutory and mandatory training as required. Organise induction programs for new employees.