Revenue and Benefits Assessment Officer
| Posting date: | 03 June 2025 |
|---|---|
| Salary: | £171.53 per day |
| Additional salary information: | per day PAYE |
| Hours: | Full time |
| Closing date: | 02 July 2025 |
| Location: | Bristol, Avon, BS1 5TR |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Bristol 5269421 |
Summary
What's involved with this role:
Job Title: Revenue and Benefits Assessment Officer
Ref: Bristol 5269421
Pay rate: £171.53 per day PAYE
This role can be worked remotely.
Basic DBS is required for this role.
The role:
On behalf of a local authority, we are seeking a Revenue and Benefits Assessment Officer for the assessment and administration of applications for council statutory and discretionary schemes, including those of a possible complex nature.
You will deliver a prompt, accurate and customer-focused service whilst sharing knowledge and skills with inexperienced colleagues.
A minimum of 3 years Housing benefit assessment experience and recent experience of NEC and Enterprise is essential for this role.
Key responsibilities:
Accurately and promptly assess applications, process changes, and maintain updated claims using information from various sources
Handle complex assessments, including fraud adjudication and disputed cases, as well as review and revise decisions when necessary
Provide clear explanations of decisions and overpayments, respond to both urgent and non-urgent enquiries, and check the work of colleagues
Support new staff through coaching and mentoring, contribute to service improvement projects, and ensure compliance with local guidance and legislation
What the client is looking for:
A minimum of 3 years Housing benefit assessment experience
Experience of NEC and Enterprise
Customer-focused with a strong commitment to excellent service and meeting targets
Excellent telephone and communication skills
Detail-oriented and methodical, able to analyse customer information and follow processes
Flexible, adaptable, and skilled in clear, empathetic communication
Competent with numbers and manual calculations
Ability to review and mentor colleagues
Strong decision-maker experience with diverse vulnerable client groups
Proficient in Microsoft Office and new technology
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
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Job Ref: Bristol 5269421
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.