Sales Support Executive - 9 month Contract
| Dyddiad hysbysebu: | 02 Mehefin 2025 |
|---|---|
| Cyflog: | £26,000.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Mehefin 2025 |
| Lleoliad: | Hampshire, RG27 9XA |
| Cwmni: | BCA Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ORG3669-FM8-02533 |
Crynodeb
Sales Support Executive – 9 month Fixed-Term-Contract
Blackbushe, Hybrid
£26,000
40 hours per week Monday – Friday
BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.
Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.
The Sales Support Executive is an instrumental role within the BCA Partner Finance Sales team. Reporting to the Account Services Manager, the Sales Support Executive is responsible for providing day to day assistance to Area Sales Managers and ensuring the customer journey is seamless as possible.
This is a 9-month Fixed-Term-Contract position.
Key Responsibilities
Act as the first point of contact for customer queries via phone and email, ensuring professional and timely responses
Process Part-Exchange Vehicle applications, liaising with dealers and Accounts to ensure accuracy and transparency
Add Risk Alerts on new accounts and assist Credit & Risk teams with investigations
Manage customer accounts, including opening/closing, record maintenance, and password setup
Handle vehicle funding through internal schemes, including end-to-end processing, valuation, and dealer communication
Coordinate auction vehicle funding and ensure compliance with checks, limits, and fund availability
Support dealers with Vendor account setup and resale processes via DealerPro
Investigate and resolve customer complaints, escalating when necessary.
Assist with onboarding and setup of Approved Suppliers and process related vehicle applications
Deliver CALMS system training to new customers and provide ongoing support
Monitor debtors, seek temporary credit approvals, and proactively manage vehicle funding
Key Skills
Good communication – confident handling customer and dealer queries via phone and email
Customer focussed – commitment to delivering a high-quality experience and resolving complaints effectively
Attention to deal – accuracy in processing documentation, applications and vehicle funding requests
Organisational skills – ability to manage multiple tasks and prioritise effectively
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
INDLP
Blackbushe, Hybrid
£26,000
40 hours per week Monday – Friday
BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.
Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.
The Sales Support Executive is an instrumental role within the BCA Partner Finance Sales team. Reporting to the Account Services Manager, the Sales Support Executive is responsible for providing day to day assistance to Area Sales Managers and ensuring the customer journey is seamless as possible.
This is a 9-month Fixed-Term-Contract position.
Key Responsibilities
Act as the first point of contact for customer queries via phone and email, ensuring professional and timely responses
Process Part-Exchange Vehicle applications, liaising with dealers and Accounts to ensure accuracy and transparency
Add Risk Alerts on new accounts and assist Credit & Risk teams with investigations
Manage customer accounts, including opening/closing, record maintenance, and password setup
Handle vehicle funding through internal schemes, including end-to-end processing, valuation, and dealer communication
Coordinate auction vehicle funding and ensure compliance with checks, limits, and fund availability
Support dealers with Vendor account setup and resale processes via DealerPro
Investigate and resolve customer complaints, escalating when necessary.
Assist with onboarding and setup of Approved Suppliers and process related vehicle applications
Deliver CALMS system training to new customers and provide ongoing support
Monitor debtors, seek temporary credit approvals, and proactively manage vehicle funding
Key Skills
Good communication – confident handling customer and dealer queries via phone and email
Customer focussed – commitment to delivering a high-quality experience and resolving complaints effectively
Attention to deal – accuracy in processing documentation, applications and vehicle funding requests
Organisational skills – ability to manage multiple tasks and prioritise effectively
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
INDLP